About The Position

The Patient Care Technician (PCT) works in the Clinical Site Float Pool at St. Elizabeth Boardman Hospital on a PRN basis. Under the direction of a Registered Nurse and organizational leadership, the PCT performs general duties and assists with patient care for patients of all ages. The role includes providing direct care, responding to call lights, performing clerical, courier, and transporter functions, collecting information through observation and instrumentation, and communicating relevant information to the multidisciplinary team. The position requires at least 24 hours of work during each six-week schedule. The associate may work as a PCA to pick up additional time, but this is not required. The PCT assists with activities of daily living, mobility, routine delegated patient care, admissions and discharges, patient equipment and supplies, and documentation. Certain clinical tasks may be performed independently after successful performance with an RN, or only under the RN’s direct supervision and responsibility. The role serves neonates, infants, children, adolescents, adults, and geriatric patients, and requires age-appropriate care and understanding of lifespan development. The work may involve high stress and fluctuating workloads, high noise levels and bright lights, physical altercations or verbal abuse, hazardous substances or body fluids, physical restraints, human blood and other potentially infectious materials, and frequent interruptions. Associates must use universal precautions and personal protective equipment and follow infection-control policies.

Requirements

  • High school diploma or GED.
  • Currently enrolled in a professional school of nursing and have successfully completed one clinical nursing course and one clinical experience, or be within 90 days post-graduation.
  • CPR certification.
  • Maintain and demonstrate competency in required clinical skills and competencies.
  • Demonstrate computer literacy and basic technological abilities, or have completed a basic computer class.
  • Ability to read and comprehend written instructions and patient information.
  • Ability to accurately report and document data and services provided.
  • Good interpersonal skills and ability to communicate effectively with patients and the multidisciplinary team in a manner that fosters teamwork and supports organizational core values.
  • Flexibility and ability to adapt to change and constant interruptions, and to set and meet deadlines.
  • Ability to manage and prioritize multiple activities in a fast-paced environment.
  • Must work at least 24 hours within a six-week schedule.

Nice To Haves

  • Current STNA status is an alternative qualification mentioned in the posting’s introductory requirements.
  • May work as a PCA to pick up extra time; this is not required.

Responsibilities

  • Assist patients with comfort measures and activities of daily living, including bathing, feeding, toileting, dressing, and grooming.
  • Assist patients with mobility, including range-of-motion exercises, lifting, turning, repositioning, ambulation, and transportation.
  • Perform routine patient care delegated by a Registered Nurse, including obtaining specimens, recording vital signs, applying ice, heat, compresses, or dressings, measuring intake and output, point-of-care testing, performing 12-lead EKGs, and reapplying monitors; may perform CPR.
  • Explain procedures to patients to reduce apprehension and encourage cooperation; may assist in restraining combative patients.
  • Perform designated clinical tasks independently after successful performance with an RN, or under the RN’s direct supervision and responsibility. Examples include changing peripheral IV site dressings, phlebotomy, removing peripheral IVs, inserting or removing urinary catheters, simple trach care, non-medicated enemas, oral suctioning, ostomy appliance changes and care, and assisting with transfers to a higher level of care.
  • Assist with admitting, transferring, and discharging patients, including notifying appropriate individuals and departments, assembling charts and paperwork, orienting patients to the environment, preparing and stocking rooms, documenting historical information, and securing belongings and valuables.
  • Perform clerical and support duties, including courier services, answering phones and call lights, handling orders, and obtaining, stocking, placing, testing, discontinuing, and removing patient equipment and supplies.
  • Communicate and document pertinent patient and general information and services provided.
  • Identify and troubleshoot issues and concerns and work with others as applicable to resolve them.
  • Participate in handoffs and reports of pertinent patient and departmental information upon arrival and departure.
  • Demonstrate behavior consistent with the organization’s Mission, Core Values, and Standards of Behavior; provide excellent customer service and promote service excellence.
  • Perform other duties as assigned.

Benefits

  • Competitive pay and incentives
  • Referral bonuses
  • 403(b) with employer contributions when eligible
  • Medical, dental, vision, and prescription coverage
  • HSA/FSA options
  • Life insurance
  • Mental health resources and discounts
  • Paid time off
  • Parental and FMLA leave
  • Short- and long-term disability
  • Backup care for children and elders
  • Tuition assistance
  • Professional development and continuing education support
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