Patient Care Technician - Med Rehab

MyMichigan Health•Alma, MI

About The Position

The Patient Care Technician (PCT) works under the supervision of a Registered Nurse to perform or assist with patients’ activities of daily living and certain patient-care treatments. The PCT prioritizes and organizes care for assigned patients and performs basic nurse’s aide skills under the nurse’s direction, following established policies, procedures, and guidelines. The role documents treatments and pertinent observations, reports completed tasks to the care team, and helps maintain a clean, safe, and orderly unit. The position supports nursing and hospital policies, standards, and goals; provides age-specific care according to department requirements; follows procedures during emergencies; and helps maintain a safe and secure environment. PCTs are expected to provide professional, courteous customer service and perform other assigned duties. The role requires a high school diploma or GED, applicable patient-care certification or qualification, and experience as a CNA, LPN, or EMT. Additional training and certifications are required within specified timeframes. Work involves patient contact, potential exposure to infectious materials and stressful situations, and physical activity including prolonged sitting, standing, or walking and lifting or carrying items up to 50 pounds occasionally.

Requirements

  • High school diploma or GED, including reading, writing, mathematical, and computer skills normally acquired through high school completion.
  • BLS (Basic Life Support) certification from AHA, within one month of hire or transfer.
  • One of the following: internal MyMichigan Health PCT certification; current Michigan CNA registry document; Michigan EMT certification and licensure; completion of an accredited LPN program and Michigan licensure; successful completion of one semester of nursing clinical education in an accredited Registered Nurse program; or a qualifying Medical Assistant credential, such as RMA through AMT, CMA through AAMA, CCMA, or equivalent.
  • Fingerprinting is required.
  • Ability to complete Techniques for Effective Aggression Management certification within six months of hire or transfer; employees in the role on or before 12/31/2023 have 24 months to complete it.
  • Experience as a CNA, LPN, or EMT.
  • Interpersonal skills to communicate successfully with individuals and groups and convey ideas clearly to people at all levels.
  • Competency in Microsoft Windows and willingness to participate in further learning opportunities offered by MyMichigan Health.
  • Complete 4S/Psych education/orientation within 90 days of hire.
  • Complete dysphagia, transfer, and FIM training within 30 days of hire or transfer and annually thereafter.
  • Knowledge of medical terminology.
  • Ability to wear personal protective equipment, including latex materials or an appropriate substitute if required.
  • Ability to move freely about the facility, with or without an assistive device, and perform the functions of the job.
  • Adequate overall vision and hearing, with or without assistive devices.
  • Ability to sit, stand, and walk for long periods and make frequent postural changes, including stooping, kneeling, or crouching.
  • Ability to handle multiple tasks, work independently, get along with others, maintain regular and predictable attendance, and stay awake.
  • Overall dexterity, including handling, reaching, grasping, fingering, and feeling; these movements may be repeated regularly or frequently.
  • Ability to meet the medium physical-demand level: occasionally lift or carry 21–50 pounds; frequently handle 20 pounds and/or walk, stand, or push/pull arm or leg controls; and constantly handle 10 pounds.

Responsibilities

  • Prioritize and organize care for assigned patients under the direction of a nurse.
  • Perform basic nurse’s aide skills in accordance with orientation, competencies, policies, and procedures.
  • Assist with patients’ activities of daily living and certain patient-care treatments under Registered Nurse supervision.
  • Document treatments and pertinent observations in patients’ charts.
  • Report completed tasks to the care team.
  • Maintain a clean, safe, and orderly unit.
  • Support the mission, goals, policies, and standards of nursing and implement hospital and unit policies and work rules.
  • Provide for the age-specific needs of the population served according to department standards and policies/procedures.
  • Follow procedures in hospital emergency situations and provide or ensure a safe and secure environment for patients.
  • Demonstrate professionalism and courtesy while providing customer service.
  • Perform miscellaneous duties as assigned.
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