Patient Care Technician (PCT) - Cardio / Med-Surg Unit - Ochsner Medical Center Jefferson Highway - Full Time - Days

Ochsner Health•New Orleans, LA

3d•Onsite

About The Position

The Patient Care Technician works collaboratively under the direct supervision of a licensed nurse to maintain patient safety and provide basic patient care. The role may include constant patient observation, notifying nursing personnel of changes in behavior or status and when leaving the room, and intervening as needed to maintain safety. The technician communicates effectively with co-workers, patients, families, and visitors, performs functions delegated by nursing staff, and adheres to policies and procedures. The position supports the plan of care within the technician’s scope of practice, maintains a clean and safe patient care environment, documents patient-related tasks, and provides care appropriate to the physical, psychosocial, educational, and safety needs of patients served. The technician adapts communication and behavior to patient needs, including respecting privacy, introducing themselves appropriately, explaining services or procedures, and requesting permission. The role also requires maintaining professional certifications and technical knowledge, and staying knowledgeable about applicable laws, accreditation standards, and regulatory requirements. The employee must comply with Ochsner Health System’s Compliance & Privacy Program and Standards of Conduct, including reporting suspected unethical conduct or concerns related to safety, privacy, or compliance. Duties may change or be supplemented as needed.

Requirements

High school diploma or equivalent.
Current Louisiana Certification as a Nurses’ Assistant (CNA).
Basic Life Support (BLS) certification from the American Heart Association.
Computer skills and dexterity for data entry and retrieval of patient information.
Proficiency with Windows-style applications, role-specific software packages, and keyboard use.
Effective verbal and written communication skills, including the ability to present information clearly and professionally to individuals at varying levels.
Excellent organizational skills.
Excellent time management skills.

Nice To Haves

Hospital experience.
Telemetry experience.

Responsibilities

Assist with the plan of care as delegated by a staff nurse and within scope of practice.
Maintain a clean and safe environment in the patient care area.
Provide care based on patients’ physical, psychosocial, educational, safety, and related needs, appropriate to the ages of patients served.
Communicate patient care needs effectively with patients, families, staff members, and multidisciplinary teams.
Complete documentation of patient-related tasks.
Maintain professional certifications and technical knowledge.
Adapt behavior and communication to the patient population, including respecting privacy, introducing oneself appropriately, explaining services or procedures, and requesting permissions.
Provide constant patient observation when required, notify nursing personnel of changes in patient behavior or status and when leaving the room, and intervene as needed to maintain patient safety.
Follow applicable laws, accreditation standards, regulatory requirements, and Ochsner compliance and privacy policies; report known or suspected concerns.
Perform other related duties as required.