Patient Care Technician (PCT) - Cardio / Med-Surg Unit - Ochsner Medical Center Jefferson Highway - Full Time - Days

Ochsner Clinic Foundation•New Orleans, LA

About The Position

The Patient Care Technician works collaboratively under the direct supervision of a licensed nurse to maintain patient safety and provide basic patient care. The role may include constant observation of patients, promptly notifying nursing personnel of changes in behavior or status and when leaving the room, and intervening as needed to maintain safety. The technician communicates effectively with coworkers, patients, families, visitors, and multidisciplinary teams; performs functions delegated by nursing staff; and follows applicable policies and procedures. The position supports the plan of care within the technician’s scope of practice, maintains a clean and safe patient-care environment, provides care appropriate to the physical, psychosocial, educational, and safety needs of patients, and completes documentation of patient-related tasks. The technician adapts communication and care to the patient population, maintains professional certifications and technical knowledge, and complies with applicable laws, regulations, accreditation standards, and Ochsner policies and compliance requirements. This role is performed in patient-care areas and routinely involves exposure to blood, body fluids, tissue, specimens, and communicable-disease risks. Physical demands include frequently exerting 10 to 20 pounds of force and occasionally exerting up to 100 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

High school diploma or equivalent.
Current Louisiana certification as a Nurses’ Assistant (CNA).
Basic Life Support (BLS) certification from the American Heart Association.
Computer skills and dexterity for data entry and retrieval of patient information.
Proficiency with Windows-style applications, role-specific software packages, and keyboard use.
Effective verbal and written communication skills, including the ability to present information clearly and professionally to people at varying levels.
Excellent organizational skills.
Excellent time-management skills.

Nice To Haves

Hospital experience.
Telemetry experience.

Responsibilities

Assist with the plan of care as delegated by a staff nurse and within scope of practice.
Maintain a clean and safe environment in the patient-care area.
Provide care based on patients’ physical, psychosocial, educational, safety, and related needs, appropriate to the ages of patients served.
Communicate patient-care needs effectively with patients, families, staff members, and multidisciplinary teams.
Complete documentation of patient-related tasks.
Maintain professional certifications and technical knowledge.
Adapt behavior and communication to the patient population, including respecting privacy, introducing oneself appropriately, explaining services or procedures, requesting permission, and adapting communication style.
Observe patients as required, report changes in behavior or status to nursing personnel, communicate when leaving the room, and intervene as needed to maintain patient safety.
Perform other related duties as required.
Remain knowledgeable about and comply with applicable laws, regulations, accreditation standards, and regulatory requirements.
Comply with Ochsner Health System compliance, privacy, and standards-of-conduct requirements, including reporting suspected unethical conduct and safety, privacy, or compliance concerns.