Patient Care Technician - MUSCP

Medical University of South CarolinaAshley, WV
Onsite

About The Position

The Multi-Specialty Clinic at Health West is located at the MUSC Citadel Mall location in West Ashley. It is one clinic that serves multiple specialties throughout the week, including Allergy, Cardiology, Endocrinology, GI, Neurology and Nephrology. The team members (RNs, LPNs and Medical Assistants) work alongside the providers of each specialty to care for their patients. Duties to include rooming patients, taking vital signs and health history, documenting in an electronic medical record, returning patient messages, giving injections and assisting with minor procedures. The position is Monday through Friday (Day Shift – 8:00am to 4:30pm). No holidays or weekends and free parking. Come join our wonderful team! Entity University Medical Associates (UMA) Only Employees and Financials Worker Type Employee Worker Sub-Type Regular Cost Center CC001992 UMA AMB MULT West Campus Multi Specialty CC Pay Rate Type Hourly Pay Grade Health-20 Scheduled Weekly Hours 40 Work Shift Job Description Job Summary/Purpose: The Patient Care Technician in the clinic reports to the Clinic Manager. Under the direct supervision of a Registered Nurse, the Ambulatory Patient Care Technician performs multi-skilled activities to support a decentralized patient-centered approach to patient care and achieve desired outcomes.

Requirements

  • High school diploma or GED required with a minimum of one year of patient care work experience in a health care facility, at the time of hire.
  • Certified Nursing Assistant.
  • High school diploma or GED required and required enrollment in a healthcare related program within two years of hire.
  • High school diploma or GED required and a current MUHA or MUSCP Care Team Member.
  • Successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training.
  • EMT or Paramedic certification.
  • Nursing student enrolled in an accredited institution with the completion of nursing fundamentals course.
  • Bachelor’s degree.
  • Basic Life Support required within 2 weeks of hire.
  • Current American Heart Association (AHA) Basic Life Support (BLS) certification or American Red Cross BLS for Healthcare Providers certification is required.

Responsibilities

  • Assist in maintaining patient safety and providing patient education.
  • Duties to include rooming patients, taking vitals and health history, documenting in an electronic medical record.
  • Measure vital signs (temp, pulse, resp, BP, pain, oxygen sat).
  • Measure height and weight.
  • Measure head, chest, and abdominal circumferences as appropriate to patient population.
  • Assist patient with nutritional, hygiene, elimination, ambulation and comfort related needs.
  • Prepare patients for exam and minor office procedures.
  • Perform clerical duties and ensure overall financial well-being of the clinic operations.
  • Schedule tests and procedures.
  • Utilizes correct communication tools and devices in providing care.
  • The care team member must efficiently establish a caring, trusting relationship with the caller and elicit information related to the reason for the call and current symptoms.
  • Uses medical equipment safely and effectively in accordance with manufacturer’s instructions, policy, and/or clinic guidelines to ensure patient and staff safety.
  • Demonstrates excellent customer service by incorporating AIDET, MUSC Excellence, and Service Recovery
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