About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role supports patient- and family-centered care, respecting each individual’s uniqueness and addressing the physiological, emotional, and social needs of a diverse patient population. The PCT may collaborate with clinical departments and designated staff at a patient’s site to facilitate telehealth encounters between patients and providers. This is a part-time night-shift position in Med/Surg Oncology Transplant at Jefferson Einstein Philadelphia. The PCT may also be assigned as a virtual safety associate based on campus needs and may help facilitate provider-directed virtual clinical exams using peripheral devices, video-conferencing equipment, and software.

Requirements

  • High school diploma or GED.
  • Knowledge of medical terminology, patient care needs, and the PCT’s role on an interprofessional team.
  • Ability to complete delegated tasks within the scope of the role.
  • Knowledge of personal care and hygiene and ability to apply it to patients who need assistance.
  • Knowledge of risks patients face in a healthcare environment and ability to take steps to reduce those risks.
  • Ability to convey respect and collaborate with each patient, family, and/or designated care partner.
  • Knowledge of people with diverse backgrounds and ability to convey respect and connect effectively.
  • Understanding of effective communication concepts, tools, and techniques, including the ability to accurately transmit, receive, and interpret information and needs using appropriate communication behaviors.
  • Ability to use partnership-oriented language and engage patients and families in their health and healthcare.
  • BLS - Basic Life Support certification from the American Heart Association upon hire.
  • Ability to lift and carry 40–50 pounds; perform frequent to continuous standing and walking; and, as applicable to the role, kneel, bend, squat, and perform CPR.

Nice To Haves

  • LVHN colleagues must successfully complete LVHN’s inexperienced technical partner course.

Responsibilities

  • Communicate with and support the interprofessional team, patients, families, and designated care partners.
  • Perform validated and designated direct and indirect patient care activities to meet patient care needs under the direction of licensed clinical team members.
  • Promote and maintain a safe patient care environment.
  • Help maintain supplies and equipment to support efficient unit operations.
  • Conduct assigned patient rounds, anticipate patient needs, and promptly respond to patient call lights or pages.
  • Serve as a virtual safety associate when assigned based on campus needs.
  • Under the direction of a distant provider, facilitate clinical exams for virtual care encounters, using required peripheral devices, technology, and software as needed.

Benefits

  • Medical insurance, including prescription coverage
  • Supplemental insurance
  • Dental insurance
  • Vision insurance
  • Life and AD&D insurance
  • Short- and long-term disability
  • Flexible spending accounts
  • Retirement plans
  • Tuition assistance
  • Voluntary benefits, including access to group insurance rates and discounts
  • Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
  • Medical insurance, including prescription coverage, is available to all colleagues, including those working less than part-time
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