About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role supports patient- and family-centered care by addressing patients’ physiological, emotional, and social needs and respecting the uniqueness and diversity of each individual. The PCT may collaborate with clinical departments and designated staff at the patient’s site to facilitate telehealth encounters between patients and providers. The position is on a Med/Surg Oncology Transplant unit at Jefferson Einstein Philadelphia and is scheduled for full-time night work. Depending on campus needs, the PCT may serve as a virtual safety associate. The role may also involve helping a distant provider conduct a clinical examination using peripheral devices, video-conferencing equipment, and software such as Epic or Vidyo.

Requirements

  • High school diploma or GED.
  • Knowledge of medical terminology, patient care needs, and the PCT’s role on an interprofessional team.
  • Ability to complete delegated tasks within the scope of the role.
  • Knowledge of personal care and hygiene and the ability to apply that knowledge to patients on a daily basis.
  • Knowledge of risks faced by patients in a healthcare environment and the ability to take steps to reduce those risks.
  • Ability to convey respect and collaborate with each patient, family member, or designated care partner.
  • Knowledge of people with diverse backgrounds and ability to convey respect and connect effectively.
  • Understanding of effective communication concepts, tools, and techniques, including the ability to transmit, receive, and accurately interpret ideas, information, and needs using appropriate communication behaviors.
  • Ability to use the language of partnership with patients and families and engage them in their health and healthcare.
  • Basic Life Support (BLS) certification from the American Heart Association upon hire.
  • Ability to lift and carry 40–50 lbs.; frequent to continuous standing and walking; and, as required by the role, kneeling, bending, squatting, and performing CPR.

Responsibilities

  • Communicate with and support the interprofessional team, patients, families, and designated care partners.
  • Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
  • Promote and maintain a safe patient care environment.
  • Help maintain supplies and equipment needed for efficient unit operations.
  • Conduct assigned patient rounds, anticipate patient needs, and promptly respond to patient call lights or pages.
  • Serve as a virtual safety associate when assigned based on campus needs.
  • When required, facilitate a clinical examination under the direction of a distant provider, using required peripheral devices, technology, and software to support a comprehensive virtual care encounter.

Benefits

  • Medical insurance, including prescription coverage
  • Supplemental insurance
  • Dental insurance
  • Vision insurance
  • Life and AD&D insurance
  • Short- and long-term disability
  • Flexible spending accounts
  • Retirement plans
  • Tuition assistance
  • Voluntary benefits, including access to group insurance rates and discounts
  • Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
  • Medical insurance, including prescription coverage, is available to all colleagues, including those working less than part-time
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