Patient Care Technician (PCT) - Med Surg - Southside Regional Medical Center

Bon Secours Mercy Health • Petersburg, VA

4d

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, in accordance with applicable regulations and organizational policies, procedures, and guidelines. The role is in the Med/Surg department at Southside Regional Medical Center and is scheduled for 36 hours per week on the night shift.

The PCT provides basic care and comfort, measures vital signs, supports personal care and hygiene, and assists patients with mobility. The technician communicates patient changes and concerns to nurses, documents care accurately and promptly, and participates in handoffs. The PCT performs delegated tasks after competency validation, uses safe therapeutic transfer techniques, encourages patient independence, and individualizes care to patients’ interests and hobbies. The position also requires high-level customer service for patients, families, visitors, and employees.

Bon Secours describes its mission as providing good help to people in need and supporting employees in their service to patients. Benefits may vary by market and employment status.

Requirements

• Hold current BLS Basic Life Support certification from the American Heart Association or another approved source as applicable to the location; BLS is required before hire at RSFH and preferred upon hire at BSMH locations, and must be obtained from an approved source before direct patient care.
• Complete at least one qualifying preparation or experience pathway for BSMH locations: nursing aide training; STNA certification where required for Ohio long-term care; CNA certification; nurse aide state testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
• Complete at least one qualifying preparation or experience pathway for Roper St. Francis Healthcare locations: nursing aide training; STNA, CNA, or nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
• For specified RSF pathways, be a high school graduate or hold a GED and be a current Roper St. Francis teammate, or hold current CMA certification, or be enrolled in or have graduated from an associate’s or bachelor’s degree program in any field. The RSF PCT Training Program must be successfully completed upon hire for these pathways.
• Clearly communicate with other members of the healthcare team and understand and follow their directions.
• Know and follow patient and healthcare safety standards and regulations, including fall prevention, skin-breakdown prevention, suicide prevention, and environment-of-care practices.
• Demonstrate knowledge of infection prevention and transmission-based precautions.
• Understand clerical duties and office-based technology.
• Work effectively as part of a team.
• Collect and document patient data, including vital signs, intake and output, and changes in patient condition.
• Provide basic hygiene and activities-of-daily-living care.
• Assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
• Use clinical technology.
• Provide compassionate, relationship-based care.
• Complete assigned tasks accountably and escalate concerns through the chain of command.

Nice To Haves

• Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting of application is preferred.
• EPIC Electronic Health Record (EHR) training.

Responsibilities

• Provide basic patient care, including care and comfort, vital-sign measurement, personal care, and hygiene.
• Assist patients with mobility, including unit-based specialty duties, using therapeutic transfer techniques that support safety and independence.
• Communicate patient changes and concerns to the nurse or healthcare team.
• Provide high-level customer service to patients, families, visitors, and employees.
• Document patient care accurately, precisely, and promptly when applicable.
• Participate in handoffs and report pertinent patient and departmental information when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Encourage patients to complete tasks as independently as possible.
• Individualize care based on patients’ interests and hobbies.

Benefits

• Competitive pay, incentives, and referral bonuses.
• 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage.
• HSA/FSA options and life insurance.
• Mental health resources and discounts.
• Paid time off.
• Parental and FMLA leave.
• Short- and long-term disability.
• Backup care for children and elders.
• Tuition assistance.
• Professional development and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED