About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role supports patient- and family-centered care and attends to patients’ physiological, emotional, and social needs. The PCT may collaborate with clinical departments and designated staff at a patient’s site to facilitate telehealth encounters between patients and providers. The position is based at Albert Einstein Medical Center in Philadelphia and is a night-shift role in the Emergency Department. The PCT may also be assigned as a virtual safety associate based on campus needs and may facilitate virtual clinical exams using peripheral devices, video-conferencing equipment, and software under the direction of a distant provider.

Requirements

  • High school diploma or GED.
  • Knowledge of medical terminology, patient care needs, and the PCT’s role on the interprofessional team.
  • Ability to complete delegated tasks within the scope of the role.
  • Knowledge of personal care and hygiene and ability to apply it to patients’ daily needs.
  • Knowledge of risks faced by patients in a healthcare environment and ability to take steps to reduce those risks.
  • Ability to convey respect and collaborate with each patient, family, and designated care partner.
  • Knowledge of people with diverse backgrounds and ability to convey respect and connect effectively.
  • Understanding of effective communication concepts, tools, and techniques; ability to transmit, receive, and accurately interpret information and needs using appropriate communication behaviors.
  • Ability to use partnership-oriented language with patients and families and engage them in their health and healthcare.
  • BLS (Basic Life Support) certification from the American Heart Association upon hire.
  • Ability to lift and carry 40–50 pounds, including pushing or pulling patients on beds or stretchers and assisting with lateral transfers.
  • Ability to stand and walk frequently to continuously; patient transporters may walk 8–10 miles per shift.
  • Ability to perform role-specific physical activities such as kneeling, bending, squatting, and CPR when required.

Nice To Haves

  • LVHN colleagues must successfully complete LVHN’s inexperienced technical partner course.

Responsibilities

  • Communicate with and support the interprofessional team, patients, families, and designated care partners.
  • Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
  • Promote and maintain a safe patient care environment.
  • Help maintain supplies and equipment to support efficient unit operations.
  • Conduct assigned patient rounds, anticipate patient needs, and respond promptly to patient call lights or pages.
  • Serve as a virtual safety associate when assigned based on campus needs.
  • Facilitate virtual clinical exams under the direction of a distant provider, using required peripheral devices, video-conferencing equipment, and software.

Benefits

  • Medical insurance, including prescription coverage
  • Supplemental insurance
  • Dental insurance
  • Vision insurance
  • Life and AD&D insurance
  • Short- and long-term disability insurance
  • Flexible spending accounts
  • Retirement plans
  • Tuition assistance
  • Voluntary benefits with access to group insurance rates and discounts
  • Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
  • Medical insurance, including prescription coverage, is available to all colleagues, including those working less than part-time.
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