About The Position

The Patient Care Technician provides direct, age-specific care to patients based on medical orders and the plan of care, under the direction of a registered nurse or licensed independent practitioner. The role supports patients with and without medical or surgical complications, helping meet their comfort, personal hygiene, safety, and other care needs. The position is on a 21-bed inpatient unit providing comprehensive care for adults with blood and bone marrow disorders. As part of VCU Massey Cancer Center, the unit provides CAR-T immunotherapies, clinical trials in cellular immunotherapies, and stem cell and bone marrow transplantation. It offers inpatient and outpatient services and support for cancer-related symptoms and side effects, as well as cognitive, emotional, and psychological effects. The technician collects and documents patient information, monitors patient conditions, reports relevant changes to the healthcare team, and helps maintain a safe and clean clinical environment. The role requires age-appropriate and equitable care across the patient population served, adherence to hospital policies and safety practices, and participation in required training and patient safety initiatives. Rotating shifts are indicated.

Requirements

  • High school degree or equivalent.
  • AHA BLS HCP Certification or equivalent.
  • Certification or completion of one of the following: Certified Nursing Assistant, Medical Assistant, Emergency Medical Technician, Military Corpsmen/Medic, or Nursing Aide Training Program.
  • Experience within a healthcare environment, or completion of a foundations/clinical nursing course and one clinical rotation.
  • Knowledge of patient data collection and documentation, including vital signs, intake and output, and changes in patient condition.
  • Knowledge of basic hygiene and activities of daily living care.
  • Ability to assist with feeding, hydration, and nutrition.
  • Ability to assist with ambulation and patient mobility.
  • Ability to provide safe, compassionate care and be accountable for completing assigned tasks.
  • Ability to wear personal protective equipment as needed.
  • Commitment to diversity, equity, and inclusion through continuous development, inclusive behavior, and proactive management of bias.
  • Ability to exercise universal precautions and follow infection-control policies.

Nice To Haves

  • Certified Nursing Assistant education.
  • Acute care experience as a nursing assistant or aide.

Responsibilities

  • Provide safe, direct, age-appropriate patient care in the assigned unit.
  • Monitor patients’ conditions and provide updates to the healthcare team.
  • Provide direct and indirect care to meet patients’ comfort, personal hygiene, and safety needs, including for patients with medical or surgical complications.
  • Deliver care in accordance with nursing and medical plans of care and VCUHS policies and procedures.
  • Maintain the assigned clinical location as a safe, clean, and stocked environment.
  • Maintain supplies, educational materials, equipment, and, as applicable, sterilization of supplies and instruments.
  • Accurately identify patients, observe safety goals, and report patient responses to the plan of care or incidents posing harm or threat to a licensed independent practitioner, manager, or registered nurse.
  • Obtain and record initial and ongoing patient information, including admissions data, vital signs, height, weight, blood pressure, oxygen saturation, intake and output, calorie counts, and other information required by VCUHS policy.
  • Obtain or assist in collecting specimens for diagnostic or waived tests.
  • Attend mandatory in-services and trainings and meet online training requirements.
  • Promote patient safety through job performance and participation in hospital, department, or unit patient safety initiatives.
  • Establish and maintain courteous, effective rapport with patients, visitors, coworkers, and other healthcare team members; respond promptly to instructions and demonstrate sensitivity to their needs.
  • Perform other duties as assigned.
  • Provide equitable care appropriate to patients’ ages and demonstrate knowledge of lifespan growth and development principles.
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