Patient Care Technician - 4D

UPMC•Jamestown, NY

About The Position

UPMC Chautauqua is seeking a full-time Patient Care Technician to join its 4D Unit. The role offers a variable schedule of three 12-hour shifts per week, including every other weekend and rotating holidays. The Patient Care Technician is part of UPMC’s Patient Care Support career ladder, with opportunities for continued growth and advancement. Title and salary will be determined based on experience. The Patient Care Technician provides hands-on patient care and supports patients’ comfort and safety in collaboration with the healthcare team. Duties include assisting with activities of daily living and patient procedures, supporting physical, respiratory, and cardiopulmonary therapies, communicating patient-status changes to the RN, and providing instruction to patients and families under RN direction. The role also includes documentation, unit-wide support activities, department clerical functions, and maintaining required competencies, including advanced skills as operational needs require.

Requirements

High school diploma or equivalent.
One of the following: one year of general healthcare experience; six months of experience as a UPMC Nursing Assistant/CNA with PCT competency achieved within 120 days of hire, transfer, or promotion; enrollment in a PT/OT/PA program or related healthcare training program with at least one clinical rotation completed; or a bachelor's degree in a health sciences field.
Successful completion of the UPMC patient care technician class.
Successful completion of basic information system training.
Ability to communicate effectively both orally and in writing.
CPR required based on AHA standards, including didactic and skills demonstration components, within 30 days of hire.
NY Mandated Reporter training within 90 days of hire or transfer.
Required clearances: NYS Staff Exclusion List (NYSEL) and NYS Statewide Central Register of Child Abuse (NYSCR).
Access to medications is limited to distributing medication to the nurse.

Nice To Haves

Microcomputer experience preferred.
Emergency Medical Technician (EMT) or Paramedic certification, or current enrollment in an EMT or Paramedic program, preferred.

Responsibilities

Suggest and support departmental changes, take responsibility for assigned work, address problems constructively, and support department projects and quality initiatives.
Perform nursing assistant responsibilities, including bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients; obtaining weights, vital signs, and intake and output; applying or reapplying telemetry monitors; supporting HAC and PSI prevention with TEDs/SCDs; placing and removing restraints; performing simple dressings and bladder scans; collecting specimens; and completing ticket-to-ride tasks.
Report equipment malfunctions to the appropriate department and communicate effectively with other departments.
Maintain professional and respectful relationships and support universal unit activities, including answering call lights and telephones, passing meal trays, and transporting patients.
Receive feedback and direction constructively, communicate learning needs, improve knowledge and performance, seek help with planning and prioritizing as needed, and participate in self-review when requested.
Communicate clearly with the healthcare team; demonstrate understanding of cultural diversity, horizontal violence, and impairment in the health professions; support workplace safety; and maintain productive working relationships with accountability, enthusiasm, motivation, and commitment.
Provide patient care, assist with procedures and activities of daily living, and assist with physical, respiratory, and cardiopulmonary therapies.
Provide feedback to the RN about patient care and report changes in patient status.
Instruct patients and families under the direction of the RN.
Apply, monitor, and remove patient restraints as permitted by physician or hospital protocol.
Follow patient-care and hospital-information policies and procedures, including safety policies and standard precautions.
Document in the medical record according to established procedures; complete assigned work in a timely and productive manner; and perform department clerical functions as needed.
Perform in accordance with system-wide competencies and behaviors, and perform other duties as assigned.
Achieve and maintain competency in, and/or perform at least one advanced skill based on department operational need: phlebotomy/venipuncture, peripheral IV removal, 12-lead EKG, or basic arrhythmia.