Patient Care Technician - Med/Surg M3 - 32-HR Evenings

Tufts Medicine•Lowell, MA
•$20 - $25•Onsite

About The Position

The Patient Care Technician provides basic nursing support and patient care services under the direction of a nurse and in accordance with physician orders. The role supports patient safety and daily care, maintains patient rooms and equipment, assists with patient meals and transportation, and performs technical tasks such as using a glucometer, operating lift-assist devices, and collecting specimens. The position also provides clerical and administrative support, including maintaining chart materials and assisting with patient admissions, transfers, and discharges. The technician works collaboratively with the patient care team and provides attentive, professional support to patients, families, visitors, and hospital personnel. This position is based at Lowell General Hospital in Lowell, Massachusetts, and is scheduled for 32 hours per week from 3:00 p.m. to 11:30 p.m. Every other weekend (Saturday and Sunday) and every other holiday are required. The role requires prolonged standing and walking, the ability to lift up to 30–35 pounds and turn patients, and occasional twisting, bending, reaching, pushing, pulling, sitting, kneeling, and squatting. It also requires fine manual dexterity and the ability to see computer screens and reports.

Requirements

  • High school diploma or equivalent.
  • Basic Life Support (BLS) certification.
  • Excellent interpersonal skills for effective interaction with patients, visitors, and hospital personnel.
  • Ability to work as a team member and promote a caring, collegial attitude.
  • Ability to work under stressful conditions and adapt to changing pace, frequent interruptions, emergencies, and critically ill patients.
  • Ability to recognize patient data related to age-specific needs and provide care according to department policies and procedures.
  • Ability to organize and prioritize work.
  • Ability to lift up to 30–35 pounds and turn patients; prolonged standing and walking are required.
  • Manual dexterity for fine hand manipulation and operating a computer keyboard; ability to see computer screens and reports.

Nice To Haves

  • One year of healthcare experience and nursing service experience.
  • Certification as a patient care technician, clinical associate, certified nursing assistant, or equivalent.

Responsibilities

  • Under the direction of a nurse, perform activities of daily living and other aspects of patient care in a manner that optimizes patient safety.
  • Prepare patient rooms for admission and maintain a clean, safe patient environment.
  • Prioritize patient care according to nursing direction and the discharge plan.
  • Transport patients to procedures or for discharge as directed.
  • Clean and operate equipment safely and correctly.
  • Prepare patients for meals, assist with meals, or feed patients as necessary.
  • Perform technical tasks, including use of a glucometer and lift-assist devices, and collect specimens.
  • Collect, record, and report accurate patient data in a timely manner.
  • Perform Patient Sitter duties and maintain continuous observation as outlined in the Sitter guidelines.
  • Provide clerical support as needed; greet visitors, direct them to appropriate destinations, answer phones, and route calls appropriately.
  • Screen people requesting access to the department and enforce department security policies.
  • Complete administrative tasks related to patient admissions, transfers, and discharges in an organized and timely manner.
  • Maintain paper components in each patient chart.
  • Attend to patients and family members in a caring, timely, professional, and friendly manner.
  • Work cohesively as a member of the patient care team and anticipate team members’ needs.
  • Establish and maintain positive, caring relationships with patients, families, and team members.
  • Report variances in accordance with hospital policy.
  • Participate regularly in department meetings and in-service programs.

Benefits

  • Competitive salaries and benefits starting on day one.
  • 403(b) retirement plan with company match.
  • Tuition reimbursement.
  • Free on-campus parking.
  • Career growth opportunities.
  • Guaranteed hours.
  • Comprehensive Total Rewards package supporting health, financial security, and career growth.
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