Patient Care Technician Medical Surgical/Special Care Unit - Casual

Allina Health • Buffalo, NY

3d • $22 - $29 • Onsite

About The Position

Under the direct supervision of a Registered Nurse or Physician, the Patient Care Technician provides basic direct and indirect patient care. The role includes observing, collecting, and documenting health-status information; taking measurements such as vital signs, weights, and intake and output; assisting patients with activities of daily living, mobility, comfort, and hygiene; answering call lights; and completing clerical and patient-flow tasks. The technician reports abnormal or significantly changed observations to the RN and follows established procedures, documentation guidelines, and electronic medical record workflows.

The position also supports admissions, discharges, transfers, registration, order processing, scheduling, supplies, and patient education materials. The technician helps maintain a safe environment, uses appropriate equipment and body mechanics, reports environmental risks or equipment malfunctions, and may handle hazardous waste. This is a casual position with an 8-hour day, evening, or night shift and no weekend rotation.

Requirements

• Must be at least 18 years old, or 17 years old with a high school diploma or GED.
• Must meet at least one of the following: completion of one semester of clinical rotations with an accredited nursing program; successful completion of a Certified Nursing Assistant (CNA) program; completion of the Allina Health Nursing Assistant Academy Program; NREMT certification upon hire; or previous direct patient care experience.
• Must have at least one of the following: current BLS certification from the American Heart Association; current BLS certification from the American Red Cross; or Allina in-house BLS training within 30 days of hire.
• Ability to lift up to 32 pounds occasionally and up to 25 pounds frequently.

Responsibilities

• Observe, collect, and document health-status data, including measurements such as temperatures, radial pulses, blood pressures, respirations, weights, and intake and output.
• Immediately report observations or health-status data outside normal limits or significantly changed to the Registered Nurse.
• Assist patients with activities of daily living, including toileting, bathing, dressing, and eating, as directed by the Registered Nurse.
• Perform assigned personal care and interventions, including grooming, hygiene, skin integrity, comfort, and population-specific needs.
• Answer patient call lights promptly for assigned and other patients.
• Assist with ambulation, transfers, positioning, range of motion, movement, and rooming according to activity orders and patient needs.
• Assist patients, family members, and visitors with wayfinding within the unit and facility.
• Distribute and set up water, snacks, and patient trays, and assist patients as needed.
• Complete admission, discharge, and transfer functions according to system workflow.
• Perform clerical duties and assist with patient registration.
• Accurately and promptly process physician orders; clarify, communicate, prioritize, and transcribe written orders through the Electronic Medical Record system workflow.
• Document relevant patient information and care to support accurate billing.
• Transport medication from the unit tube system to a secure location in accordance with facility standards.
• Order, validate, and store supplies and patient education materials as needed.
• Print Release of Information packets for discharge to nursing homes or other facilities as needed.
• Review and explain authorization forms and obtain patient signatures when applicable.
• Schedule procedures and appointments as needed.
• Contribute to a safe environment for patients, visitors, and employees; use proper equipment and body mechanics during transfers, lifts, and transports.
• Report environmental risks and equipment malfunctions to a supervisor, and use equipment according to applicable policies, procedures, and manufacturer directions.
• Participate in quality improvement activities to evaluate and improve patient care.
• Handle hazardous waste as needed, including identifying, segregating, and disposing of it and following spill, fire, and evacuation procedures.
• Perform other duties as assigned.

Benefits

• Medical and dental coverage
• PTO/time away
• Retirement savings plans
• Life insurance
• Short-term and long-term disability
• Voluntary benefits, including vision, legal, and critical illness coverage
• Tuition reimbursement or continuing medical education, as applicable
• Student loan support benefits to navigate the Federal Public Service Loan Forgiveness Program
• Well-being dollars, well-being navigators, programs, activities, resources, personal coaching, and tools

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed