About The Position

The Patient Care Technician (PCT) serves as a caregiver during the scheduled work period, providing patient-centered nursing care and daily living assistance under the supervision of a Registered Nurse (RN) or Licensed Practical Nurse (LPN). In this Emergency Department role, the technician primarily provides administrative support as a Health Unit Coordinator (HUC), with direct patient care duties as a Certified Nursing Assistant (CNA) performed as needed, under the guidance of Charge RNs. The position is scheduled for weekends—Friday, Saturday, and Sunday, from 0800 to 2000—with no on-call shifts currently required. The role offers experience supporting a wide range of patient types, acuity levels, and clinical needs in a fast-paced department.

Requirements

  • Obtain and maintain required department-specific competencies and certifications.
  • If working in North Dakota and not a CNA, be listed on the North Dakota Department of Health Nurse Aide Registry after training and competency validation or within a maximum of four months from initial employment.
  • If working in Wisconsin, be listed on the Wisconsin Nurse Aide Registry with current work eligibility, or be an eligible student nurse enrolled at a school approved by the Wisconsin Board of Nursing who has completed a basic nursing course and 16 hours of clinical experience.
  • Strong communication, customer service, multitasking, and organizational skills.
  • Critical thinking and adaptability in an unpredictable, fast-paced Emergency Department.
  • Ability to collaborate effectively with a small team, including during high-stress situations.

Nice To Haves

  • High school diploma or GED.
  • Knowledge of healthcare, anatomy, physiology, medical terminology, and medical equipment and supplies.
  • Certified Nursing Assistant (CNA) certification.

Responsibilities

  • Record vital statistics and other basic health information.
  • Administer basic health care and medical treatments.
  • Assist with activities of daily living, including dressing, bathing, grooming, toileting, meal preparation and dining needs, emotional and spiritual needs, and laundry.
  • Clean patient living areas and treatment rooms.
  • Collect non-invasive biological specimens from patients.
  • Prepare patient treatment areas and medical equipment for use; clean equipment and dispose of biomedical waste according to standards and policy.
  • Perform clerical work related to scheduling and documenting patient healthcare.
  • Provide one-on-one care to patients when necessary for safe care.
  • Provide essential administrative support as a Health Unit Coordinator and direct patient care as a CNA when needed.

Benefits

  • The position may include a $2,000 sign-on bonus.
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