About The Position

The Patient Care Technician provides direct, age-specific care to patients based on medical orders and the plan of care, under the direction of an RN or licensed independent practitioner. The role supports patient comfort, hygiene, safety, and care delivery while monitoring patient conditions and sharing relevant updates with the healthcare team. The technician collects and documents patient information, assists with diagnostic specimen collection, and helps maintain a safe, clean, stocked clinical environment. The position serves patients across the lifespan, from neonates through older adults, and requires care appropriate to each patient’s age and needs. The technician follows nursing and medical plans of care and VCUHS policies and procedures, participates in required training and patient safety initiatives, and maintains effective rapport with patients, visitors, coworkers, and healthcare team members. The schedule is Wednesday, Thursday, and Friday, 7 p.m. to 7:30 a.m. Working conditions may involve high stress, fluctuating workloads, interruptions, noise, exposure to bodily fluids or infectious materials, and possible physical altercations or verbal abuse. The role requires use of universal precautions and personal protective equipment. Physical duties include assisting with patient transfers, toileting, lifts, and mobility, as well as lifting and pushing or pulling loads.

Requirements

  • High school degree or equivalent.
  • Certification or completion of one of the following: Certified Nursing Assistant, Medical Assistant, Emergency Medical Technician, Military Corpsmen/Medic, or Nursing Aide Training Program.
  • Experience within a healthcare environment, or completion of a foundations/clinical nursing course and one clinical rotation.
  • AHA BLS HCP Certification or equivalent.
  • Knowledge of patient data collection and documentation, including vital signs, intake/output, and changes in patient condition.
  • Knowledge of basic hygiene and activities-of-daily-living care.
  • Ability to assist with feeding, hydration, nutrition, ambulation, and patient mobility.
  • Ability to provide safe, compassionate care and be accountable for completing assigned tasks.
  • Ability to wear personal protective equipment as needed.
  • Demonstrated commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
  • Ability to provide equitable care appropriate to patients’ ages and needs, with knowledge of lifespan growth and development principles.
  • Ability to use universal precautions and follow infection-control policies.

Nice To Haves

  • Certified Nursing Assistant.
  • Acute care experience as a nursing assistant or aide.

Responsibilities

  • Provide safe, direct, age-appropriate care to patients in the assigned unit.
  • Monitor patients’ conditions and provide updates to the healthcare team.
  • Provide direct and indirect care to meet patients’ comfort, personal hygiene, and safety needs.
  • Deliver care in accordance with nursing and medical plans of care and VCUHS policies and procedures.
  • Maintain a safe, clean, and stocked clinical environment.
  • Maintain supplies, educational materials, equipment, and the sterilization of supplies and instruments, as applicable.
  • Accurately identify patients, observe safety goals, and report patient responses or incidents posing harm or threat to a licensed independent practitioner, manager, or Registered Nurse.
  • Obtain and record initial and ongoing patient information, including admissions data, vital signs, height and weight, blood pressure, oxygen saturation, intake and output, calorie counts, and other information required by VCUHS policy.
  • Obtain or assist in collecting specimens for diagnostic or waived tests.
  • Attend mandatory in-services and trainings and meet online training requirements.
  • Promote patient safety through job performance and participation in hospital, department, or unit safety initiatives.
  • Maintain courteous and effective rapport with patients, visitors, coworkers, and other healthcare team members; respond promptly to instructions and demonstrate sensitivity to their needs.
  • Assist patients with transfers, toileting, lifts, and other required duties.
  • Perform other duties as assigned.
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