Patient Care Technician/Unit Secretary, Neuroscience Med/Surg, Full-Time, Day

Prisma Health • Maryville, TN

2d • Onsite

About The Position

This multi-functional role requires incumbents to be cross-trained to perform Unit Secretary duties as well as at least one other clinical support job. Cross-training may be in jobs such as Patient Care Technician, Nursing Specialty Technician, or Certified Nursing Assistant. Under the direction of the Registered Nurse, the incumbent provides excellent customer service while performing clerical and administrative services, monitoring, ordering, and stocking supplies, and maintaining a safe work environment for patients, visitors, and staff. Additional functions performed under the direct supervision of a Registered Nurse may include data collection related to patient status, performance of basic nursing procedures, monitoring, measuring and documentation of patient responses, performing and/or assisting with treatments and procedures, and assisting with the maintenance of patient care equipment. The percentage of time performing clinical support may vary from unit to unit, but at least 20% of the time the individual will function in a clinical support role.

Requirements

• Completion of a nursing assistant, patient care tech or nursing fundamentals course.
• No experience required.
• In lieu of required education may accept one (1) year of experience.

Responsibilities

• Performs effective customer service skills, to include, but not limited to, responding to patients, family and staff with kindness, courtesy, professionalism and efficiency; walking visitors to their destination, answering phones/intercoms in a friendly manner.
• Participates in patient care rounding in collaboration with unit staff to include daily introductions to patient/families with the use of AIDET.
• Manages ordering, stocking, and inventory of equipment and supplies in collaboration with nurse manager.
• Unit operation responsibilities include but not limited to daily monitoring of supplies, ordering office supplies, ordering special supplies, monitoring PAR levels of supplies, and maintaining/organizing unit supply rooms.
• Performs general reception and clerical duties at the nurse’s station, including responding to patient calls via intercom or in person.
• Provides administrative and clerical support as needed for unit but not limited to data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms.
• Coordinates the maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards. Includes but not limited to cleaning equipment.
• Performs one of the following duties on a nursing unit per the description: PCT/NST/Certified Nursing Assistant: See job functions for specific job duties.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree