Full Time Patient Care Technician, Senior

UPMC•Pittsburgh, PA

About The Position

UPMC is seeking a full-time Patient Care Technician, Senior for the Emergency Department at UPMC Passavant. The role works 36 hours per week on rotating shifts and provides advanced patient care under RN direction, supporting patient experience and coordinated care. The position’s title and rate of pay are determined based on individual qualifications, experience, and education. The minimum hourly starting rate for this level is $19.19. The Patient Care Technician, Senior performs core patient care competencies and helps meet unit and patient needs while maintaining a safe, clean, organized environment. The role also supports unit operations, quality initiatives, accurate documentation, and communication with patients, families, and the healthcare team. All competencies must be achieved. Duties listed are not exhaustive.

Requirements

High school diploma or equivalent.
Meet one of the following: two years of healthcare experience; one year of healthcare experience and enrollment in a PT, OT, PA, or related healthcare program with at least one completed clinical rotation; or one year of healthcare experience and a bachelor’s degree in a health sciences field.
Successful completion of UPMC Patient Care Technician Senior training.
Completion of basic information systems training.
Successful completion of a basic arrhythmia course, with ongoing annual competency.
Strong verbal and written communication skills.
Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR) within 30 days of hire.
Act 34 Criminal Clearance.
Act 31 Child Abuse Reporting with renewal.
Act 33 with renewal.
Act 73 FBI Clearance with renewal.

Responsibilities

Provide advanced patient care under RN direction, including activities of daily living, procedures, therapies, and patient monitoring.
Perform core PCT competencies, including vital signs, point-of-care testing, telemetry, specimen collection, EKGs, bladder scans, dressings, catheter removal, and restraint application per protocol.
Assist with unit and patient needs, including responding to call lights, meal delivery, patient transport, and monitoring; transport cardiac-monitored patients.
Maintain a safe, clean, and organized environment while following infection control and safety protocols.
Monitor patients and promptly report changes in condition or equipment issues.
Document care accurately and complete clerical functions as needed.
Support unit operations and quality initiatives, including participation in projects and department activities.
Communicate effectively with patients, families, and the healthcare team to support coordinated care.
Build positive relationships, take ownership of assignments, and support team performance and improvement efforts.
Provide patient and family education under RN direction and respond to emergent situations as appropriate.
Complete an annual professional contribution assigned after hire.
Transport medications between departments when needed, limited to transport only.