About The Position

The Patient Care Technician assists staff by performing clerical and patient care duties under the direction of an RN. The role maintains and updates patient records in a timely, orderly manner and greets customers arriving on the unit with a friendly, enthusiastic approach. The position is in Maternal & Infant Services, Level II Intermediate Nursery, at St. Francis Hospital. The schedule is 40 hours per week, working days from 7:00 a.m. to 5:00 p.m., four 10-hour shifts per week, Tuesday through Friday. Prior PCT experience in labor and delivery, postpartum, or a nursery is preferred. The role involves frequent standing, walking, bending, crouching, stooping, patient lifting and moving, hand dexterity, reaching, talking, and hearing. It may involve lifting, moving, carrying, pushing, or pulling up to 50 pounds. The work environment includes exposure to blood, body fluids or tissue, possible exposure to infectious materials and communicable diseases, moderate noise, and stressful conditions, deadlines, or irregular hours. Call and weekend or holiday work may be required based on departmental needs.

Requirements

  • Meet one of the listed education or experience pathways: high school diploma or GED plus completion of a Fundamentals of Nursing course or Nursing Assistant Program; current CNA certification; high school diploma or GED plus PCT experience in acute care or a nursing home, or direct patient care experience in an assisted living facility; current Roper St. Francis teammate with successful completion of the RSF PCT Training Program upon hire; high school diploma or GED plus current CMA certification and successful completion of the RSF PCT Training Program upon hire; or current enrollment in or graduation from an associate or bachelor's degree program in any field, with successful completion of the RSF PCT Training Program upon hire.
  • Hold a current American Heart Association BLS for Healthcare Provider Certification Card.
  • Have knowledge of clerical procedures and medical terminology.
  • Have English grammar and spelling skills and neat, legible handwriting.
  • Be able to file and maintain patient records, files, and reports, both paper and electronic.
  • Have excellent communication skills and the ability to communicate clearly.
  • Be able to use office equipment such as multi-line telephones, computer terminals, and printers.
  • Have knowledge of patient care tasks and techniques, organizational policies and procedures for patient care, and common safety hazards and precautions.
  • Meet the role's physical and environmental demands, including frequent patient lifting and moving and intermittent handling of up to 50 pounds.

Nice To Haves

  • Prior PCT experience in labor and delivery, postpartum, or a nursery.
  • Current certification as a Nursing Assistant.

Responsibilities

  • Perform clerical and patient care duties under the direction of an RN.
  • Maintain and update patient records in a timely, orderly manner, including paper and electronic records.
  • Acknowledge and greet customers arriving on the unit in a friendly, enthusiastic manner.
  • Provide nursing care tasks and techniques consistent with organizational policies and procedures.
  • Report changes in a patient's condition to the professional nurse.
  • Help maintain a safe working environment by observing common safety hazards and precautions.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, and short- and long-term disability.
  • Tuition assistance, professional development, and continuing education support.
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