Patient Care Technician II - ED - PRN/Varies

Baptist Health Care•Pensacola, FL

12d

About The Position

Under the direct supervision of licensed personnel, the Patient Care Technician II coordinates activities among nursing staff, patients, physicians, other hospital departments, and visitors through communication and management of supplies and equipment. The role also performs receptionist and clerical duties to support the efficient functioning of the nursing unit. The position provides general patient care, maintains accurate documentation, assists the healthcare team with clerical tasks, and supports patient transfers and discharges. The role includes sitting with patients, including patients who have been Baker Acted.

Requirements

High school diploma or equivalent.
At least 6 months of experience in a healthcare-related field, or active enrollment in a pre-nursing or nursing program while pursuing a nursing degree.
BLS for Healthcare Providers certification from the American Heart Association, required upon hire.
Non-violent crisis intervention (CPI) certification within 90 days.
Strong verbal and written communication skills and the ability to interact effectively with patients, families, and healthcare team members.
Knowledge of basic medical terminology.
Basic computer knowledge.
Ability to accurately screen and triage acute patients.
Strong interpersonal and teamwork skills.
Excellent customer service and organizational skills.
Knowledge of acceptable ranges for blood pressure, pulse, oxygen saturation, and EKG.
Ability to document and use electronic health record applications.
Ability to handle confidential information appropriately.

Responsibilities

Assist patients with ambulating and mobilization.
Take and record patient vital signs, including blood pressure, temperature, pulse, respirations, and oxygen saturation.
Weigh patients.
Assist with personal hygiene and morning care, including oral care and bathing.
Assist patients with bedpans and toileting; provide catheter care and empty drains.
Turn bedridden patients or patients who need assistance turning, and change linens.
Assist with meal preparation and feed patients.
Record intake and output.
Perform light cleaning and organize patient rooms.
Answer call lights and relay pertinent information to nurses.
Sit with patients, including Baker Acted patients.
Maintain accurate and current documentation of collected data.
Perform clerical duties needed to support the healthcare team and patient care.
Receive and direct phone calls and serve as the department receptionist.
Maintain department supplies and inventory.
Use the computer system to locate orders, retrieve patient information, call STAT and cancel orders, and print the daily census.
Follow downtime procedures and operate the order communication system.
File reports and necessary forms in patient charts.
Communicate and assist with patient transfers and discharges, including notifying the appropriate area.
Work effectively with the department or unit team to meet goals and objectives.