Patient Care Technician II - ED - PRN/Varies

Baptist Health Care•Pensacola, FL

12d

About The Position

Under the direct supervision of licensed personnel, the Patient Care Technician II coordinates activities involving nursing staff, patients, physicians, other hospital departments, and visitors through communication and the requisition and management of supplies and equipment. The position also performs general receptionist and clerical duties to support the efficient functioning of the nursing unit.

Requirements

High school diploma or equivalent.
Six months of experience in a healthcare-related field, or active enrollment in a pre-nursing or nursing program while pursuing a nursing degree.
BLS for Healthcare Providers certification from the American Heart Association upon hire.
Non-violent crisis intervention (CPI) certification within 90 days.
Strong verbal and written communication skills and the ability to interact effectively with patients, families, and healthcare team members.
Knowledge of basic medical terminology.
Basic computer knowledge.
Ability to accurately screen and triage acute patients.
Strong interpersonal and teamwork skills.
Excellent customer service and organizational skills.
Knowledge of acceptable ranges for blood pressure, pulse, oxygen saturation, and EKG.
Ability to document and use electronic health record applications.
Ability to handle confidential information appropriately.

Responsibilities

Assist patients with ambulating, mobilization, personal hygiene, oral care, bathing, bedpans, toileting, and catheter care.
Measure and record vital signs, weigh patients, empty drains, turn patients who need assistance, change linens, assist with meal preparation and feeding, and document intake and output.
Perform light cleaning and organize patient rooms, answer call lights, and relay pertinent information to nurses.
Perform department responsibilities within the scope of service, including sitting with patients and Baker Act patients.
Maintain accurate, up-to-date documentation of collected data.
Perform clerical duties that support the healthcare team in providing patient care.
Receive and direct phone calls and serve as the department receptionist.
Maintain department supplies and inventory.
Use computer systems to locate orders, retrieve patient information, call STAT and cancel orders, print the daily census, follow downtime procedures, and operate the order communication system.
File reports and forms in patient charts.
Communicate and assist with patient transfers and discharges, including notifying the appropriate area.
Promote effective working relationships and contribute effectively as part of the department or unit to meet its goals and objectives.