Patient Care Technician I- Inpatient, North Pavilion 2/3, 24 Hour, Evenings

UMass Memorial Health•Worcester, MA

12d•Onsite

About The Position

Under the direction of an appropriate licensed clinician, the Patient Care Technician I performs patient care activities and receives workplace education and training to assist the healthcare team. This role supports patient comfort, safety, and daily care in an inpatient setting, while communicating observations and changes in patients’ conditions to the RN. The position is scheduled for 24 hours per week, from 3:00 p.m. to 11:30 p.m., with every other weekend and every other holiday. It is an evening-shift role at North Pavilion 2/3. The stated hiring range is $18.92–$26.96 based on a 40-hour full-time schedule; compensation is prorated for part-time or reduced schedules and varies based on scheduled hours, experience, skills, qualifications, and internal equity. A signing bonus may be available, with eligibility confirmed during the interview process. The role requires work indoors in a patient care environment. The work is physically demanding and involves standing and walking most of the time, frequent bending, and the possibility of pushing heavy equipment. The technician must be able to lift up to 50 pounds and have the hand dexterity, hearing, and vision needed to take direction, adjust equipment, and observe and describe patient conditions.

Requirements

Minimum high school education or GED.
Basic Life Support certification within 30 days of employment as a condition of employment.
Ability to read, write, and communicate in English clearly and concisely.
Basic computer skills.
Basic medical terminology knowledge.
Ability to remain calm under stress or in emergency situations.
Ability to lift up to 50 pounds and meet the stated physical demands of the role.

Responsibilities

Communicate clearly and promptly with the RN about patient observations and changes, including changes in skin condition, vital signs, or mental status.
Provide constant observation of high-risk patients when assigned by the Resource Nurse or designee.
Help maintain a safe environment, use de-escalation interventions, and participate in restraints as directed and in accordance with training and education.
Assist patients with activities of daily living, including personal hygiene, ambulation, meals, and nourishment.
Move, lift, position, and transport patients using appropriate safety techniques and body mechanics.
Perform patient safety checks, use directed fall-prevention devices or strategies, and follow restraint policy standards when caring for restrained patients.
Take and record vital signs, including temperature, pulse, respirations, blood pressure, and pulse oximetry; measure and record patient height and weight.
Perform EKGs, point-of-care tests, and bladder scans; collect, label, and prepare specimens for transport to the laboratory.
Perform selected unit-specific procedures, such as changing telemetry-unit batteries, checking equipment, cleaning equipment between patients, and storing supplies properly.
Assist the RN or Licensed Independent Practitioner with treatments and procedures by preparing patients, obtaining equipment and supplies, helping position patients, providing emotional support, and cleaning up afterward.
Observe, measure, and record oral food and fluid intake; refill tube-feeding bags as directed; empty and record approved output from sources such as Foley catheters, ostomy appliances, and drainage systems; and perform directed ostomy care for established ostomates.
Respond sensitively to patients’ needs, provide information, and build positive rapport and relationships.
Communicate respectfully and in a culturally and age-appropriate manner with patients, staff, families, visitors, and others.
Replenish patient and unit supplies and equipment as needed.
Request assistance from identified resources when additional direction is needed.
Keep current with hospital and unit changes by reviewing communication boards, books, bulletin boards, and notices, and regularly reading and responding to UMMHC emails.
Comply with departmental policies, procedures, and objectives; attend meetings, conferences, and seminars as required or directed; and use quality improvement in daily operations.
Comply with health and safety requirements, contribute to a professional and respectful environment, maintain regular and reliable attendance, and perform other similar duties as required or directed.