Patient Care Technician I- Inpatient, North Pavilion 2/3, 24 Hour, Evenings

UMass Memorial Health•Worcester, MA

13d•$19 - $27•Onsite

About The Position

Under the direction of an appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities and receives workplace education and training to assist the healthcare team. The position works in an inpatient patient-care environment and provides care that supports patients’ safety, comfort, and daily needs. The technician communicates observations and changes in patients’ conditions to the RN, observes high-risk patients as assigned, supports a safe environment, and assists patients with activities of daily living. The role also includes taking and recording vital signs and measurements, performing EKGs, point-of-care tests and bladder scans, preparing specimens for laboratory transport, assisting with treatments and procedures, documenting intake and output, replenishing supplies, and maintaining equipment. The technician communicates respectfully with patients, families, visitors, and colleagues and follows applicable hospital and unit policies. This is a 24-hour-per-week position scheduled Monday through Friday from 3:00 p.m. to 11:30 p.m., with every other weekend and every other holiday. The listed hiring range is $18.92–$26.96 based on a 40-hour schedule; compensation for reduced schedules is prorated. A signing bonus may be available, with eligibility confirmed during the interview process.

Requirements

Minimum of a high school education or GED.
Obtain Basic Life Support certification within 30 days as a condition of employment.
Ability to read, write, and communicate in English clearly and concisely.
Basic computer skills.
Basic medical terminology knowledge.
Ability to remain calm under stress or in emergency situations.
Ability to work indoors in a patient-care environment.
Hand dexterity, hearing, and vision sufficient to take direction, adjust equipment, and observe and describe patient observations.
Ability to lift up to 50 pounds; the work involves standing and walking most of the time, possible pushing of heavy equipment, and frequent bending.

Responsibilities

Communicate clearly and promptly to the RN about patient observations and changes, including changes in skin condition, vital signs, or mental status.
Provide constant observation of high-risk patients as assigned by the Resource Nurse or designee.
Help maintain a safe environment, use de-escalation interventions, and participate in restraints in accordance with training and direction when needed.
Assist patients with daily living activities, including personal hygiene, ambulation, meals, and nourishment.
Move, lift, position, and transport patients using proper safety techniques and body mechanics.
Perform patient safety checks, use directed fall-prevention strategies, and follow restraint-policy standards when caring for restrained patients.
Take and record vital signs, including temperature, pulse, respirations, blood pressure, and pulse oximetry; measure and record patient height and weight.
Perform EKGs, point-of-care tests, and bladder scans; collect, label, and prepare specimens for transport to the laboratory.
Perform unit-specific procedures, such as changing telemetry-unit batteries, checking equipment, cleaning equipment between patients, and storing supplies properly.
Assist an RN or Licensed Independent Practitioner with treatments and procedures by preparing patients, obtaining equipment and supplies, helping position patients, providing emotional support, and cleaning up afterward.
Observe, measure, and record oral food and fluid intake; refill tube-feeding bags as directed; empty and record approved output from sources such as Foley catheters, ostomy appliances, and drainage systems; and perform directed ostomy care for established ostomate patients.
Respond sensitively to patients’ needs, provide information, and build positive rapport and relationships.
Communicate respectfully and in a culturally and age-appropriate manner with patients, staff, family members, visitors, and others.
Replenish patient and unit supplies and equipment as needed.
Request assistance from identified resources when additional direction is needed.
Stay current with hospital and unit changes by reviewing communication materials and reading and responding to UMMHC emails regularly.
Comply with departmental policies, procedures, and objectives and applicable health and safety requirements.
Attend meetings, conferences, or seminars as required or directed and apply quality improvement in daily work.
Contribute to a professional, respectful, tolerant, civil, and accepting environment.
Maintain regular, reliable, and predictable attendance and perform other similar duties as required or directed.