Patient Care Technician I- Inpatient, 4 West, 32 Hours, Evenings

UMass Memorial Health•Worcester, MA
•Onsite

About The Position

Under the direction of an appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities and receives workplace education and training to assist the healthcare team in caring for patients. This position is based in an inpatient patient-care environment and works 32 hours per week on an evening shift, scheduled from 3:00 p.m. to 11:30 p.m. The schedule includes every other weekend and every other holiday. The technician supports patient safety and daily care, communicates observations and changes to the RN, assists with procedures, performs designated clinical tasks, and helps maintain a safe, clean, and adequately supplied unit. The role requires regular standing and walking, frequent bending, and the ability to lift up to 50 pounds. The stated hiring range is $18.92–$26.96 based on a 40-hour full-time schedule; compensation for part-time or reduced schedules is prorated and may vary based on scheduled hours, experience, skills, qualifications, and internal equity. A signing bonus may be available, with eligibility confirmed during the interview process.

Requirements

  • High school education or GED.
  • Basic Life Support certification within 30 days of employment as a condition of employment.
  • Ability to read, write, and communicate in English clearly and concisely.
  • Basic computer skills.
  • Basic knowledge of medical terminology.
  • Ability to remain calm under stress or in emergency situations.
  • Ability to work indoors in a patient-care environment and perform the physical demands described, including lifting up to 50 pounds, standing and walking most of the time, and bending frequently.

Responsibilities

  • Communicate observations and changes in patients’ conditions to the RN in a clear and timely manner, including changes in skin condition, vital signs, or mental status.
  • Provide constant observation of high-risk patients when assigned by the Resource Nurse or designee.
  • Help maintain a safe environment, use de-escalation interventions, and participate in restraints when directed and in accordance with training and education.
  • Assist patients with activities of daily living, including personal hygiene, ambulation, meals, and nourishment.
  • Move, lift, position, and transport patients using proper safety techniques and body mechanics.
  • Perform patient safety checks, use directed fall-prevention strategies, and follow restraint-policy standards when caring for restrained patients.
  • Take and record vital signs, including temperature, pulse, respiration, blood pressure, and pulse oximetry; measure and record patient heights and weights.
  • Perform EKGs, Point of Care tests, and bladder scans; collect, label, and prepare specimens for laboratory transport.
  • Carry out selected unit-specific procedures, such as changing telemetry-unit batteries, checking equipment, cleaning equipment between patients, and storing supplies properly.
  • Assist the RN or Licensed Independent Practitioner with treatments and procedures by preparing the patient, obtaining equipment and supplies, helping position the patient, providing emotional support, and cleaning up afterward.
  • Observe, measure, and record oral food and fluid intake; refill tube-feeding bags as directed; empty and record approved outputs from sources such as Foley catheters, ostomy appliances, and drainage systems; and perform directed ostomy care for established ostomates.
  • Respond sensitively to patients’ needs, provide information, and build positive rapport and relationships.
  • Communicate respectfully and in a culturally and age-appropriate manner with patients, staff, families, visitors, and others.
  • Replenish patient and unit supplies and equipment as needed.
  • Request assistance from identified resources when additional direction is needed.
  • Stay informed about hospital and unit changes by reviewing communications and regularly reading and responding to UMMHC emails.
  • Comply with departmental policies, procedures, and objectives; attend required meetings and educational events; use quality improvement in daily work; and comply with health and safety requirements.
  • Contribute to a professional, respectful, tolerant, civil, and accepting environment; maintain regular, reliable, and predictable attendance; and perform other similar duties as required or directed.

Benefits

  • A signing bonus may be available; eligibility is confirmed during the interview process.
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