Patient Care Technician - Emergency Medicine, Full-time, Nights

NYU Langone Health • Mineola, NY

48d • Onsite

About The Position

NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center offering sophisticated diagnostic and therapeutic care across numerous specialties. As a major regional healthcare resource, it is deeply committed to medical education and research, providing a full spectrum of inpatient and outpatient services. NYU Langone Health prioritizes equity and inclusion, fostering an environment where diverse talent can thrive. This role is for a full-time Patient Care Technician in the Emergency Medicine department, working nights.

Requirements

• High School graduate or equivalent required.
• Graduate of a PCT program with at least 6 months of hospital experience OR CNA graduate plus course completion in EKG & Phlebotomy and PCT certification eligible plus at least 6 months of hospital experience, OR PCT Certification through National Healthcareer Association (NHA) with at least 6 months of hospital experience.
• BLS or Heartsaver CPR/AED certification (Issued by the American Heart Association-AHA) is required upon entry to the position.
• Must complete PCT online program within 3 months of hire.
• Working knowledge of English is evident in verbal, reading and writing abilities.
• Qualified candidates must be able to effectively communicate with all levels of the organization.

Nice To Haves

• Other language an asset.
• Strong customer service and communication skills.

Responsibilities

• Assists the professional nurse in the care of patients and families by completing assigned patient care tasks.
• Provides competent, safe, and compassionate care, understanding the challenges faced by patients during hospitalization or procedures.
• Supports the unit in maintaining supplies, equipment, and the environment.
• Demonstrates knowledge of NYU Langone Health Core Values and incorporates them into duties.
• Demonstrates respect for patient confidentiality, privacy, dignity, and rights.
• Demonstrates accountability for supplies, equipment, and environmental support.
• Assists in collecting data for the unit's Quality and Performance Improvement Program, including patient satisfaction.
• Assists the nurse in reviewing and implementing corrective action plans regarding patient/family response and satisfaction.
• Recognizes own limitations and requests assistance when needed.
• Discusses educational concerns and goals with the Nurse Manager or appropriate leadership.
• Seeks learning resources for identified learning needs.
• Participates in the orientation process of other patient care technicians.
• Participates in unit meetings and conferences.
• Completes annual mandatory education requirements for patient care technicians.
• Demonstrates awareness of the needs and behaviors of specific patient age groups and different cultures.
• Assists in supporting unit activities as requested.
• Assists in emergency situations as directed.
• Utilizes specialized skills and safety when carrying out specific patient care tasks, including phlebotomy, fingersticks for glucose, and electrocardiograms.
• Demonstrates understanding of infection prevention and control standards.
• Assists in data collection and activities as assigned.
• Assists in maintaining safety and comfort needs of patients and families.
• Assists with admission, transfer, and discharge procedures per unit/service operations.
• Verbally and non-verbally communicates responsiveness and support to patients, families, and other staff.
• Observes general behavior and reports same to the registered nurse.
• Performs safety observations for patients on continuous observation or in restraints, per policy and as directed.
• Provides assistance to patients in activities as applicable.
• Completes delegated responsibilities as directed by the registered nurse.
• Uses a clear, caring, and respectful communication style with patients, families, nurses, and other healthcare team members.
• Functions as a respectful member of the health care team.
• Answers patient call lights promptly and effectively; completes patient requests for assistance with personal care and activity, and reports requests outside the scope of the patient care technician role to the assigned professional nurse.
• Reports all observations concerning patients to the professional nurse responsible for the patient on a given shift.
• Responds to requests for specific tasks as delegated by any registered professional nurse.
• Provides for security of patients' personal property and handles valuables according to hospital procedure.
• Maintains cleanliness of the nursing unit as appropriate to the position (e.g., utility room, unit refrigerators).
• Gives direct assistance to all team members, including registered nurses, licensed practical nurses, physicians, nursing attendants, patient unit clerks, escort, dietary, and other healthcare employees.
• Assists in preparing patients for scheduled appointments, including placing the patient on a stretcher or in a wheelchair.
• Runs errands to other departments, including delivery of specimens and equipment.
• Assists in keeping the patient environment, patient equipment, and patient care areas/units clean, safe, and orderly.
• Ensures that necessary equipment and supplies are present in patient rooms and on the unit.

Benefits

• Financial security benefits
• Generous time-off program
• Employee resources groups for peer support
• Holistic employee wellness program focusing on physical, mental, nutritional, sleep, social, financial, and preventive care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees