Patient Care Tech (PreOp/PACU, M-F, 8:00am-4:30pm)

UT Health San Antonio•San Antonio, TX

15h

About The Position

The Patient Care Technician (PCT) provides high-quality, patient-centered care by performing basic patient care services and supporting caring connections with patients and families. Under the supervision of a registered nurse, the PCT assists with care within their validated skills, training, and competencies while maintaining a safe, organized patient care environment. The role follows hospital policies and procedures and State Board of Nursing rules for unlicensed personnel. Patient assignments may include adolescent, adult, and geriatric patients. The position also supports the administrative and clinical operations of the assigned practice environment, contributes to patient experience and staff orientation, and may perform sitter and unit clerk duties as needed.

Requirements

High school diploma or GED.
Good interpersonal skills and verbal and written communication skills.
Ability to coordinate necessary information and patient care through contact with physicians, residents, fellows, allied health personnel, and other medical and non-medical office personnel.
Telephone skills for contact with patients, referring physicians, pharmaceutical representatives, vendors, and third-party payees.
Ability to read, write, and perform mathematical calculations.
Ability to meet the physical demands of constant walking, standing, bending, turning, and stooping; pushing and pulling heavy objects such as patient beds; and helping lift and turn patients.

Responsibilities

Provide patient care under licensed-nurse supervision, performing only tasks for which training or competency has been validated.
Obtain and document initial and ongoing patient information, including admissions data, vital signs, height and weight, blood pressure, oxygen saturation, intake and output, calorie counts, and blood glucose monitoring; promptly report out-of-range values to the nurse.
Conduct patient rounds, report changes in patient condition or behavior promptly, and seek assistance or guidance as needed.
Respond promptly to call lights.
Identify and monitor environmental, patient, and family needs respectfully and in a timely manner.
Provide basic hygiene care, including peri care, oral care, daily hygiene, linen changes, skin care, and Foley care.
Assist with mobility through turning, positioning, dangling, and ambulation, and assist patients with walkers, crutches, canes, and wheelchairs.
Transfer patients between units, departments, or entities with attention to age-specific and safety needs; assist with discharge transports and use proper body mechanics.
Obtain or assist in collecting specimens for diagnostic tests in accordance with hospital policy; ensure accurate labeling and timely transfer.
Address patient concerns through service recovery and promptly escalate concerns from patients, families, visitors, or staff through the chain of command.
Prepare, update, and distribute reports at shift change and when changes in a patient's condition are noted.
Apply evidence-based best practices that enhance the patient experience.
Support administrative and clinical operations of the assigned practice environment.
Orient new staff and students to work areas and collaborate with nursing staff and hospital employees to support retention of qualified personnel.
Use downtime to assist others or provide additional support to patients and families.
Perform sitter duties as needed and complete required documentation.
Fulfill Unit Clerk duties when needed and participate in positive interactions with patients and guests.
Perform clerical duties required for the nursing unit.
Maintain compliance with ongoing annual education requirements, including modules, classes, and competencies.
Perform other duties as assigned.

Benefits

UT SELECT medical insurance offered free for employees, with family coverage available through payroll deduction.
Free group term life insurance and basic accidental death and dismemberment insurance, with options to purchase additional coverage.
Three dental insurance plan options through Delta Dental.
Two vision plan options through Superior Vision Services.
Disability insurance enrollment option.
Flexible spending accounts for qualifying dependent care and out-of-pocket healthcare expenses.
Eligibility for the Teacher Retirement System or Optional Retirement Plan, plus voluntary retirement programs.
Paid time off of 128 to 208 hours annually based on years of service, with first-year proration possible.
Extended Illness Bank accrual of 8 hours per month.
Paid family leave of up to 240 hours after six months of consecutive employment.
12 paid holidays each year.
Discounts on services, tickets, and gym membership.