Patient Care Tech - Pulmonary Medicine Center (0.2 Day/Eve)

Mercy Cedar Rapids•Baltimore, MD

About The Position

The Patient Care Tech supports Mercy’s philosophy of patient-centered care by providing safe and effective patient care under the supervision of a licensed nurse. The technician performs tasks and support functions delegated by the department and may take on additional responsibilities as delegated. This position is in the Pulmonary Medicine Center and is scheduled for 8 hours per week on a day/evening shift.

Requirements

Current Basic Cardiac Life Support certification in accordance with the American Heart Association.
Complete Iowa Dependent Adult Abuse and Iowa Child Abuse Mandatory Reporter training and submit certification to Human Resources before the start or transfer date.
Ability to provide safe and effective patient care.
Ability to remain focused in stressful situations and perform multiple tasks quickly.
Ability to demonstrate exemplary customer service, including verbal and nonverbal communication and proper phone etiquette.
Ability to create a welcoming environment for all healthcare team members.

Nice To Haves

Previous Patient Care Tech or Certified Nursing Assistant experience.
High school diploma or equivalent.
Completion of a Certified Nurse Assistant (CNA) or Health Support Professional program.
At least two years in a baccalaureate program.
At least one year in an Associate's Degree in Nursing program.
Comparable education, training, and experience if a CNA or Health Support Professional program was not successfully completed.

Responsibilities

Communicate accurate, clinically relevant information to patients, families, and coworkers during handoffs and as needed.
Help ensure the appropriate parties communicate the information needed to support the best possible patient outcomes.
Provide safe and effective patient care under the supervision of a licensed nurse by completing delegated tasks and support functions.
Observe and report changes in patient condition and pertinent information about patients’ or significant others’ needs to the licensed nurse.
Communicate effectively and appropriately with patients of different ages, including understanding nonverbal communication, fears, anxieties, and language or cultural barriers.
Maintain accurate, real-time documentation of patient care.
Protect patient privacy by knocking, closing curtains, and safeguarding patient information.
Respond within the scope of practice to emergencies and life-threatening conditions.
Organize and prioritize daily work in consideration of the needs of patients, families, and healthcare workers.
Maintain cleanliness and organization in patient rooms and department work areas.
Identify quality improvement opportunities and support practice changes designed to improve performance.
Recognize when priorities need to change and take initiative to recommend and implement changes in coordination with a supervisor.
Follow Mercy safety guidelines and job-specific safety responsibilities, and promptly report unsafe conditions, situations, incidents, and injuries.
Assist with turning patients and with skin and fall-risk assessments and interventions.
Answer phones and make follow-up appointments for patients being discharged.
Ambulate patients using a gait belt.