Patient Care Tech - In Center

Dialysis Care Center • Cleveland, TN

1d • Onsite

About The Position

The In-Center Hemodialysis Patient Care Technician provides safe, compassionate, high-quality direct patient care under the supervision of a Registered Nurse. The role supports Dialysis Care Center, LLC’s mission, core values, customer service standards, clinical excellence, patient safety, operational efficiency, and regulatory compliance. The technician follows company policies and procedures and applicable state and federal regulations.

The position includes preparing, operating, monitoring, disinfecting, and dismantling dialysis equipment; monitoring patients and vascular access; recording treatment information; collecting specimens; and promptly reporting abnormal findings, status changes, and emergencies to the assigned RN. The technician also supports patient and family education, staff training, facility operations, supply management, safety and infection prevention, and continuing training and competency requirements.

The role requires working independently under RN supervision while collaborating with a fast-paced care team. Employees may float to other facilities, work beyond scheduled hours, and travel between assigned facilities or to meetings. Scheduled hours may vary based on facility needs and may include days, nights, weekends, and holidays. The work takes place in a healthcare facility and involves direct patient care, exposure to infectious materials, frequent standing and bending, and lifting or moving patients and supplies.

Requirements

• High school diploma or GED.
• Current CCHT, Bonent, or state-required certificate if experienced; otherwise obtain the required certificate within 18 months, per CMS regulations.
• Current CPR card if experienced, or obtain one within three weeks of hire.
• PC proficiency and ability to work in a fast-paced setting; Microsoft Outlook, Word, and Excel experience required.
• Good presentation and communication skills.
• Ability to be productive and resourceful and meet deadlines.
• Ability to work independently under RN supervision and function in a collaborative, fast-paced team environment.
• Ability to multitask, work under pressure, and meet deadlines effectively.
• Excellent written and oral communication skills.
• Strong data-entry, organizational, and interpersonal skills.
• High integrity, teamwork, patient-service focus, and flexibility.
• Pass the Ishihara color blindness test as a condition of employment; the company will consider whether reasonable accommodations can be made for those who do not pass.
• Ability to perform the described physical duties, including frequent prolonged standing, bending, assisting with patient movement and ambulation, and lifting or moving patients and supplies.

Nice To Haves

• One or more years of experience as a certified Patient Care Technician is preferred.

Responsibilities

• Enter prescribed treatments into dialysis machines; set up, dismantle, and chemically disinfect machines; and record required information.
• Use DCC Labor Logic to support staffing, labor productivity, scheduling efficiency, overtime management, and patient treatment scheduling while maintaining safe staffing standards.
• Complete assigned daily opening and closing procedures.
• Monitor dialysis machines and the RO water system, respond to visual and audible alarms, and make appropriate adjustments during treatment to support patient safety.
• Assist in training applicable direct patient care staff on appropriate programs under nurse supervision.
• Participate in missed-treatment intervention initiatives by promptly notifying the interdisciplinary team of missed or shortened treatments.
• Obtain and document pre- and post-dialysis vital signs, including blood pressure, temperature, and weight, and record them on the Hemodialysis Treatment Record.
• Evaluate vascular access before treatment and promptly report unusual findings to the RN.
• Cannulate patient vascular access or provide catheter care as permitted by state law.
• Obtain hemostasis and apply appropriate dressings.
• Assist with chlorine testing when assigned.
• Follow facility policies, procedures, and protocols and participate in required staff meetings.
• Collect patient data; monitor and document vascular access status and patient observations.
• Collect or obtain blood samples and blood culture specimens and prepare them for shipment.
• Immediately report abnormal findings or changes in patient status to the assigned RN for evaluation.
• Bring emergencies and life-threatening patient complications to the RN’s attention and follow instructions.
• Follow safety and infection-prevention measures to help ensure patient safety.
• Complete DCC University training modules, maintain annual competency validation, participate in mandatory continuing education, and complete PCT Water Quality Facility Training.
• Reinforce education for patients and family members on aspects of End Stage Renal Disease.
• Assist with inventory supply management.
• Provide customer service to staff, clients, and vendors; maintain effective relationships through timely communication; and respond to and follow up on customer-service issues.
• Support DCC initiatives and perform other duties as assigned.
• Float to other facilities if needed, work past scheduled hours when required, and travel between assigned facilities and locations or meetings as needed.

Benefits

• Voluntary medical, dental, and vision insurance.
• Hospital indemnity, critical illness, accident insurance, and long-term disability coverage.
• Voluntary life and AD&D insurance.
• Flexible Spending Account (FSA) and Health Savings Account (HSA).
• Company-paid short-term disability and basic life/AD&D coverage equal to one times salary.
• Employee Assistance Program (EAP) and LifeMart discounts.
• 401(k) with company match.
• Paid Time Off (PTO) and Extended Sick Leave (ESL).

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED