Patient Care Tech - In Center

Dialysis Care Center • Ooltewah, TN

3d • Onsite

About The Position

The In-Center Hemodialysis Patient Care Technician supports Dialysis Care Center, LLC’s mission, core values, customer service standards, and compliance requirements. Under the supervision of a Registered Nurse, the technician provides safe, compassionate, high-quality direct patient care while supporting clinical excellence, patient safety, operational efficiency, and regulatory compliance. The role includes preparing and operating dialysis equipment, monitoring patients and treatment systems, documenting care, supporting patient education, and communicating concerns to the assigned RN. Staff may float to other facilities, work beyond scheduled hours, and have scheduled hours adjusted to facility needs.

Requirements

• High school diploma or GED.
• Current CCHT, Bonent, or state-required certificate if experienced; otherwise, obtain the applicable certification within 18 months, per CMS regulations.
• Current CPR card if experienced, or obtain one within three weeks of hire.
• PC proficiency and ability to work in a fast-paced setting; Microsoft Office Suite experience with Outlook, Word, and Excel.
• Good presentation and communication skills.
• Ability to be productive and resourceful and meet deadlines.
• Ability to work independently while functioning in a collaborative, fast-paced team environment.
• Ability to multitask, work under pressure, and meet deadlines effectively.
• Excellent written and oral communication skills.
• Strong data entry, organizational, and interpersonal skills.
• High integrity, teamwork, patient-service focus, and flexibility.
• Pass the Ishihara color blindness test as a condition of employment; reasonable accommodations may be considered.
• Ability to meet the physical demands of direct patient care, including frequent prolonged standing and bending; heavy lifting and moving of patients and assistance with ambulation; occasional pushing or pulling of equipment requiring up to 15 pounds of force; frequent lifting and lowering of solutions up to 30 pounds; and occasional lifting of solutions up to 50 pounds as high as five feet.

Nice To Haves

• One or more years of experience as a certified Patient Care Technician.

Responsibilities

• Enter prescribed treatment into dialysis machines; set up and dismantle machines; perform chemical disinfection; and record required information.
• Use DCC Labor Logic to support staffing, labor productivity, scheduling efficiency, overtime management, and patient treatment scheduling while maintaining safe staffing standards.
• Complete assigned daily opening and closing procedures.
• Monitor dialysis machines and the RO water system, respond to visual and audible alarms, and make appropriate adjustments during treatment.
• Assist with training applicable direct patient care staff on appropriate programs under nurse supervision.
• Promptly notify the interdisciplinary team of missed or shortened treatments as part of DCC Missed Treatment Intervention initiatives.
• Measure and document pre- and post-dialysis vital signs, including blood pressure, temperature, and weight, and monitor vital signs during treatment.
• Evaluate vascular access before treatment and immediately report unusual findings to the RN.
• Cannulate vascular access or provide catheter care as permitted by state law.
• Obtain hemostasis and apply appropriate dressings.
• Assist with chlorine testing when assigned.
• Follow facility policies, procedures, and protocols and participate in required staff meetings.
• Collect, monitor, and document patient data, vascular access status, and patient observations.
• Collect or obtain blood samples and blood culture specimens and prepare packages for shipping.
• Immediately report abnormal findings, changes in patient status, emergencies, and life-threatening complications to the assigned RN.
• Follow safety and infection prevention measures to ensure patient safety.
• Complete DCC University training modules, maintain annual competency validation, participate in mandatory continuing education, and complete PCT Water Quality Facility Training.
• Reinforce education with patients and family members about End Stage Renal Disease.
• Assist with inventory supply management.
• Work independently under RN supervision and perform other duties as assigned.
• Support DCC values and customer service standards; provide outstanding service to staff, clients, and vendors; maintain effective relationships through timely communication; and respond to, resolve, and follow up on customer service issues.
• Support DCC initiatives.

Benefits

• Voluntary medical, dental, and vision insurance.
• Voluntary hospital indemnity, critical illness, accident insurance, and long-term disability.
• Voluntary life and AD&D insurance.
• Flexible Spending Account (FSA) and Health Savings Account (HSA).
• Company-paid short-term disability and basic life/AD&D coverage equal to one times salary.
• Employee Assistance Program (EAP) and LifeMart discounts.
• 401(k) with company match.
• Paid Time Off (PTO) and Extended Sick Leave (ESL).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED