Patient Care Supervisor (Mental Health and Neurology)

University of Minnesota Physicians•Saint Louis Park, MN

6d•$65,622 - $95,154•Onsite

About The Position

The SLP Clinic supports 5 unique neurology and mental health subspecialty programs, providing comprehensive care to patients experiencing first-time symptoms or those with longstanding diagnoses. The team consists of providers, nurses, social workers, PharmD, and other healthcare professionals who diagnose and treat patients, offering the latest in clinical care along with education and support to patients and caregivers.

Requirements

BLS Certification
High school diploma with some post-secondary education or technical healthcare training
Demonstrated process improvement experience
3-5 years of clinical experience in an ambulatory or inpatient care setting
A minimum of two years of supervisory or leadership experience in a clinical setting
Shown mentor, team-building, and performance leadership skills

Responsibilities

Works alongside clinic staff to provide outstanding customer service and patient care.
Provides daily workflow direction to accommodate clinic efficiency and meet site objectives.
Partners with clinic leadership in making hiring, performance management, pay, and overall staffing decisions.
Leads and/or participates in project/team improvement initiatives.
Coordinates training of staff upon hire and provides ongoing development and mentorship.
Ensures that staff training aligns with OSHA, Joint Commission and other regulatory bodies/requirements.
Assists with the development and implementation of required training, as well as administering of policies, procedures, and standard processes.