Patient Care Staffing Specialist

City of Hope•Duarte, CA

About The Position

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. Position Summary: Coordinates activities to ensure appropriate staffing for patient care areas, including development of schedules, processing of approved vacation and holiday time, receiving and covering sick calls, timely cancellations of per-diem staff, and floating of staff as appropriate to current competencies and certifications. Maintains data and records and statistical reporting in the overall staffing effort.

Requirements

High School or equivalent
Post high school vocational/specialized training
Experience may substitute for minimum education requirements.
Three years related experience preferably within a medical and/or research environment
Maintain effective and diplomatic working relationships with staff and public.

Responsibilities

Provides services that are accurate, reliable, courteous and timely.
Supports the efforts of all care providers to deliver quality care.
Demonstrates competence appropriate to their role and function.
Demonstrates understanding of all professional and regulatory standards.
Collaborates with colleagues to provide sound decision-making.
Communicates effectively with all customers and colleagues to meet organizational goals.
Maintains current knowledge, skills and competencies through involvement in professional continuing education activities.
Uses resources efficiently.
Fosters involvement in performance improvement activities to promote continuous improvement in care delivery.
Demonstrates assimilation of core organizational values within own performance.
Prioritizes work and provides prompt and efficient service. Maintains a high level of quality.
Participates in departmental and hospital performance improvement activities.