Patient Care Specialist
About The Position
Sentara Urgent Care New Town is now hiring a part time Patient Care Specialist in Williamsburg, VA! This position requires a flexible schedule, with rotating shifts based on operational needs. As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients.
Requirements
- HS Diploma (Required)
- 3 years Customer Service experience (Required)
- 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers (Required)
Nice To Haves
- Associate Level degree or higher in lieu of the required experience will be considered
Responsibilities
- Answering phones
- Scheduling appointments
- Answering patient questions
- Performing a variety of complex administrative tasks to support patient care delivery
Benefits
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Pet Insurance
- Legal Resources Plan
- Annual discretionary bonus if established system and employee eligibility criteria is met.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
