Patient Care Specialist - Primary Care - PCS
About The Position
Mayo Clinic is a top-ranked healthcare provider dedicated to putting patients first. They offer competitive compensation, comprehensive benefits, and opportunities for continuing education and career advancement. The Patient Care Specialist (PCS) plays a vital role in providing direct and indirect patient care under the supervision of a Registered Nurse. This role involves direct patient interaction, data collection and documentation, communication with patients and families, and supporting the unit's environment and clerical needs. The PCS must possess strong organizational skills, teamwork abilities, a commitment to continuous learning, and proficiency in multiple computer applications. This position serves patients across the lifespan with various conditions.
Requirements
- Must be at least 18 years of age prior to start date.
- Ability to read and communicate effectively in English.
- Basic computer skills and experience with other technological devices (i.e. cell phone, laptop, etc.).
- Ability to work irregular hours (days, evenings, holidays, weekends).
- Self-motivated/independent.
- Able and willing to work with all populations served.
- Working knowledge of computers and software applications required.
- Demonstrated ability to react calmly and effectively in emergency situations.
- Ability to establish and maintain effective working relationships with patients, employees, and the public.
- Must be well organized, detail-oriented, accurate and efficient.
- Current Basic Life Support for Health Care Providers from American Heart Association or American Red Cross.
Nice To Haves
- High School Graduate or GED equivalency preferred.
- PCS, HUC, MA, NS, Ward Clerk experience.
- Demonstration of medical terminology.
Responsibilities
- Provide direct and indirect patient care under the supervision of the Registered Nurse (RN).
- Accept delegation from care team members (physicians, advanced practice providers, RN, LPN, MA) to meet patient/family needs.
- Provide direct patient care, collect and document patient care data.
- Communicate information to patients, families, and care team members.
- Support the unit by maintaining the environment of care.
- Perform unit-based clerical duties.
- Utilize multiple computer applications.
- Work with patients throughout the life span with multiple conditions.
Benefits
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
- Continuing education and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
