Patient Care Specialist
Sentara Health•New Town, ND
•Onsite
About The Position
SMG Family Medicine New Town in Williamsburg, VA is hiring a Full-Time Patient Care Specialist. This role provides non-clinical support within a physician's office and ensures an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. The position operates Monday-Friday from 8:00a to 4:30p, Dayshift, with no weekend, night, or holiday shifts required. Teamwork is emphasized to ensure the best care for patients.
Requirements
- HS Diploma
- 3 years Customer Service experience
- 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers
Nice To Haves
- Electronic Medical Record preferred
Responsibilities
- Answering phones
- Scheduling appointments
- Answering patient questions
Benefits
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Reimbursement for certifications and free access to complete CEUs and professional development
- Pet Insurance
- Legal Resources Plan
- Opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
