Patient Care Specialist

Sentara Health•New Town, ND

1d•Onsite

About The Position

SMG Family Medicine New Town in Williamsburg, VA is hiring a Full-Time Patient Care Specialist. This role provides non-clinical support within a physician's office and ensures an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. The position operates Monday-Friday from 8:00a - 4:30p, during the day shift, with no weekend or holiday shifts required. Teamwork is emphasized to ensure the best care for patients.

Requirements

HS Diploma
3 years Customer Service experience required
1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers required

Nice To Haves

Electronic Medical Record preferred

Responsibilities

Provide non-clinical support within a physician's office
Ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery
Answer phones
Schedule appointments
Answer patient questions

Benefits

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Annual CME Allowance
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
100% Malpractice and Tail Coverage
Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met