Patient Care Specialist- CNA
About The Position
The Patient Care Specialist provides nursing assistance and personal care to residents under the direction of nursing and medical staff. The role includes responding to residents’ concerns, completing personal and clinical care tasks, helping residents with nutrition, transportation, activities, and exercise, and reporting changes or concerns to the nurse in charge. The specialist follows care plans, safety protocols, infection-control procedures, and documentation requirements while maintaining a compassionate, professional, and team-oriented approach. The role also includes training and mentoring newly recruited CNAs and participating in mandatory in-services and required continuing education.
Requirements
- High school diploma or general education degree (GED), or equivalent.
- One year of CNA experience.
- Certified Nursing Assistant license issued by the State of Florida.
Responsibilities
- Listen to residents and respond to their concerns and questions.
- Provide resident care, including toileting, taking vital signs, repositioning, transferring, bathing, and dressing.
- Report resident concerns and changes to the nurse in charge.
- Transport residents to activities and appointments.
- Support residents’ nutritional needs by providing snacks and milkshakes and assisting them at mealtimes.
- Maintain a neat and clean appearance, manage time effectively, accept accountability, learn new concepts, and promote compassion, understanding, and teamwork.
- Attend assigned shifts punctually, check time cards and schedules, and report for assignments on time.
- Maintain personal and resident safety; move and transfer residents safely according to care plans, protocols, and guidelines.
- Communicate tactfully and diplomatically with residents, families, and staff; respond to call bells and take ownership of resident concerns.
- Complete required documentation after care and file information in resident charts as required.
- Assist residents with appropriate individual and group activities, walk-to-dine ambulation programs, and recommended exercise.
- Follow infection-control guidelines and nursing policies and procedures.
- Train and mentor newly recruited CNAs.
- Complete care in a timely manner and keep residents’ rooms organized.
- Participate in mandatory in-services and comply with Florida Board of Nursing continuing-education requirements for CNAs in long-term care.
- Perform other duties assigned by supervisors.
Benefits
- Medical, dental, and vision insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Company-paid life insurance
- Voluntary life and supplemental insurance
- Short-term and long-term disability insurance
- 403(b) retirement savings plan
- Paid time off (PTO) and paid holidays
- Employee Assistance Program (EAP)
- Tuition reimbursement and professional development opportunities
- Employee referral bonus program
- Employee recognition and appreciation programs
- Employee discounts through Tickets At Work
- Free parking
- On-site dining and employee cafeteria
- Career growth and internal advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
