Patient Care Specialist- CNA

MorseLife Health Systems•West Palm Beach, FL

About The Position

The Patient Care Specialist provides nursing assistance and personal care to residents under the direction of nursing and medical staff. The role supports residents’ physical, nutritional, social, and personal-care needs while helping maintain their safety, dignity, and quality of life. The position includes assisting with toileting, vital signs, repositioning, transfers, bathing, and dressing; transporting residents to activities and appointments; supporting nutrition and meal-time needs; and helping residents participate in activities and recommended exercise or walk-to-dine programs. The specialist responds to resident concerns and call bells, reports concerns or changes to the nurse in charge, and completes required care documentation. The role also involves maintaining a clean and organized resident room, following infection-control and safety procedures, communicating tactfully with residents, families, and staff, and contributing to teamwork and professional service. The specialist participates in mandatory in-services and required continuing education, and trains and mentors newly recruited CNAs. Other duties may be assigned by supervisors.

Requirements

High school diploma or general education degree (GED), or equivalent.
One year of CNA experience.
Certified Nursing Assistant license issued by the State of Florida.
Complete the required pre-employment 10-panel drug screening, Level 2 AHCA background screening, post-offer physical examination, tuberculosis screening, employment eligibility verification, and any additional applicable pre-employment requirements.

Responsibilities

Listen to residents and respond to their concerns and questions.
Provide appropriate resident care, including toileting, taking vital signs, repositioning, transferring, bathing, and dressing.
Report resident concerns and changes to the nurse in charge.
Transport residents to activities and appointments.
Assist residents with nutritional needs, including providing snacks and milkshakes and assisting at mealtimes.
Maintain a neat and clean appearance, manage time effectively, accept accountability for performance, and promote compassion, understanding, and teamwork.
Attend assigned shifts punctually and check time cards and schedules.
Maintain personal and resident safety; move and transfer residents safely according to the plan of care and established protocols and guidelines.
Communicate with residents, families, and staff with tact, diplomacy, and good listening skills; respond to call bells and take ownership of resident concerns.
Complete required documentation after care and file information in the chart as required.
Assist residents with appropriate individual and group activities and encourage participation.
Assist residents with walk-to-dine ambulation programs and recommended exercise.
Follow infection-control guidelines and nursing policies and procedures.
Train and mentor newly recruited CNAs.
Complete care in a timely manner and keep residents’ rooms organized.
Participate in mandatory in-services and comply with Florida Board of Nursing continuing-education requirements for CNAs in long-term care.
Perform other duties as assigned by supervisors.