Patient Care Specialist

Shared Medical Services • Cottage Grove, WI

5d • Onsite

About The Position

At Shared Medical Services, we’ve been a trusted provider of specialized medical imaging solutions for over 45 years, proudly serving patients with dedication and innovation. As a leading organization with over 575 professionals, we are committed to high-quality care and groundbreaking imaging technology. At SMS, YOU MATTER. As an employee-owned company, Shared Medical Services continues to be a well-respected, trusted, and proven provider of specialized medical imaging solutions. Our team provides exceptional care and customer service to the people that matter most - the patients.

Requirements

• Proven customer service skills
• Previous patient scheduling, call center or reception experience preferred
• Able to work in a high volume/fast-paced environment
• Ability to work with sensitive and confidential information
• Previous computer experience

Nice To Haves

• Prior Authorization experience is a plus
• Familiarity with Medical Terminology a plus

Responsibilities

• Handle inbound and outbound telephone calls to schedule patients for PET/CT exams
• Complete patient screening form with patient
• Educate patient on the exam and exam preparation
• Manage and place orders for exam medication

Benefits

• Health, Dental, Vision and Life Insurance
• Employee Stock Ownership Plan (ESOP)
• 401K Retirement Plan
• Medical and Dependent Care Flexible Spending
• Short- and Long-Term Disability
• Paid Time Off (PTO)
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed