Specialist, Patient Care III

Millennium Physician Group • Sarasota, FL

2d • Onsite

About The Position

Patient Care Specialist III – Front Office (Primary Care Clinic). This role is ideal for someone who thrives in a fast-paced environment, enjoys multitasking, and can confidently manage scheduling, phones, insurance verification, and patient check-in/check-out. You’ll be the first point of contact for patients and play a key role in ensuring smooth clinic operations and an exceptional patient experience.

Requirements

• 3+ years of healthcare experience (Primary Care front office required)
• Strong experience with: Scheduling, Multi-line phones, Insurance verification, Patient registration, Collecting copayments, Check-in/check-out workflows
• Ability to multitask in a fast-paced, high-volume clinic
• Strong customer service and communication skills
• Team-player mindset with reliable attendance
• Familiarity with EHR systems

Nice To Haves

• Experience in value-based care preferred
• Athena experience is a plus
• Bilingual (English/Spanish) preferred

Responsibilities

• Greet, register, and check in patients; verify insurance and collect copayments
• Answer multi-line phones, schedule appointments, and support daily provider workflows
• Check patients in/out, manage referrals, authorizations, and medical record requests
• Perform core front-office tasks: scanning, faxing, uploading documents, and maintaining accurate EHR data
• Coordinate scheduling across multiple providers to keep patient flow running smoothly
• Review accounts, resolve basic billing issues, and partner with billing when needed
• Maintain HIPAA compliance and handle sensitive information appropriately
• Provide friendly, professional customer service in a fast-paced clinic environment

Benefits

• Medical, Dental, Vision insurance
• 401(k)
• PTO
• Paid holidays
• Supportive, friendly work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed