Patient Care Specialist II

Millennium Physician GroupPort Charlotte, FL

About The Position

The Patient Care Specialist II performs advanced administrative and patient access duties to support daily medical office operations. This role is responsible for independently registering patients, verifying insurance, processing referrals, and resolving basic billing or documentation issues. The Specialist II ensures all interactions comply with HIPAA, privacy, and organizational policies while consistently providing exceptional service to patients, families, and staff.

Requirements

  • Advanced administrative and patient access duties
  • Independent patient registration
  • Insurance verification
  • Referral processing
  • Resolving basic billing or documentation issues
  • Compliance with HIPAA, privacy, and organizational policies
  • Exceptional service to patients, families, and staff

Responsibilities

  • Performs advanced administrative and patient access duties to support daily medical office operations.
  • Independently registers patients.
  • Verifies insurance.
  • Processes referrals.
  • Resolves basic billing or documentation issues.
  • Ensures all interactions comply with HIPAA, privacy, and organizational policies.
  • Consistently provides exceptional service to patients, families, and staff.
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