Patient Care Secretary Home Care

VITAS Healthcare•Peoria, AZ

21h•Onsite

About The Position

The Patient Care Secretary is a skilled secretarial person whose job is to support the work of the Team Manager and who is generally responsible for accomplishing all patient care related clerical procedures. This role involves managing patient charts, facilitating communication, scheduling, ordering supplies, and data entry.

Requirements

Three years prior work experience preferred.
Good typing skills.
Computer literate.
Able to handle multiple tasks.
Excellent communication skills.
Good telephone skills.
High school graduate or equivalent required.

Responsibilities

Screens telephone calls for Team Manager.
Facilitates communication between patients/families and other team members, including volunteers.
Takes and keeps daily schedule for all team members.
Attends weekly team meetings.
Prepares agenda for team meeting.
Follows through on assignments given by the Team Manager.
Establishes, maintains, and closes patient charts in an orderly fashion.
Mails and follows up on all required documentation such as Plans-Of-Care, Attending Physician Authorization forms and Medical Information Request forms.
Provides back-up documentation to Billing Department routinely and as requested.
Orders D.M.E. and maintains record of dates ordered and picked-up.
Enters patient care and volunteer data into Vx and event tracking.
Communicates with staff and outside agencies as directed by Team Manager.
Maintains a list of all part-time staff and schedules them at the direction of Team Manager (in programs with part-time staff).
Orders supplies and documentation forms used by the team.
Does routine correspondence for Team Manager and other members of the team.
Sorts and processes all patient care mail.
Maintains A.D.T. and checks census daily for accuracy.
Covers for other patient care secretaries for lunch, team meetings, and other short intervals of absence (in programs with more than one PCS).
Handles other tasks as assigned by the Team Manager.