PT Care Secretary Home Care

VITAS Healthcare•Bakersfield, CA

4d•Onsite

About The Position

The Patient Care Secretary (PCS) is a skilled secretarial professional responsible for supporting the Team Manager and ensuring the smooth execution of all patient care-related clerical procedures. This role involves managing communications, maintaining patient records, coordinating schedules, and facilitating various administrative tasks to support the patient care team.

Requirements

Good typing skills.
Computer literate.
Able to handle multiple tasks.
Excellent communication skills.
Good telephone skills.
High school graduate or equivalent required.

Nice To Haves

Three years prior work experience preferred.

Responsibilities

Screens telephone calls for the Team Manager.
Facilitates communication between patients/families and other team members, including volunteers.
Maintains the daily schedule for all team members.
Attends weekly team meetings and prepares the agenda.
Follows through on assignments given by the Team Manager.
Establishes, maintains, and closes patient charts in an orderly fashion, including mailing and following up on required documentation (e.g., Plans-Of-Care, Attending Physician Authorization forms, Medical Information Request forms).
Provides routine and requested back-up documentation to the Billing Department.
Orders Durable Medical Equipment (DME) and maintains records of order and pick-up dates.
Enters patient care and volunteer data into Vx and event tracking systems.
Communicates with staff and outside agencies as directed by the Team Manager.
Maintains a list of all part-time staff and schedules them at the direction of the Team Manager (in programs with part-time staff).
Orders supplies and documentation forms used by the team (jointly with other PCS).
Handles routine correspondence for the Team Manager and team members.
Sorts and processes all patient care mail (jointly with other PCS).
Maintains Admission, Discharge, Transfer (ADT) records and checks census daily for accuracy.
Covers for other patient care secretaries during short absences like lunch or team meetings (in programs with multiple PCS).
Handles other tasks as assigned by the Team Manager.