Patient Care Scheduling Coordinator

Lollipop Pediatric Dentistry & Orthodontics • Placentia, CA

6h • Hybrid

About The Position

We’re a growing, vibrant, fun-loving pediatric and orthodontic dental practice dedicated to providing exceptional patient care. We’re seeking a dynamic and energetic Front Office Scheduler to join our team and help keep our office running smoothly. Are you a master of multitasking with a knack for organization and a passion for people? Do you thrive in a fast-paced environment and have a smile that can brighten anyone’s day? If so, you might be the perfect fit for our Front Office Scheduler position! Looking for a full-time Front Office Scheduling Coordinator immediately for our pedo/ortho office in Costa Mesa, Placentia, Cerritos, and Garden Grove. A commute between offices is required.

Requirements

• A positive, upbeat personality that loves interacting with people.
• Superior customer service.
• Great multitasker, very friendly, and loves working with people.
• Excellent communication skills, both in person and over the phone.
• Punctual.
• Dependable.
• Pays attention to detail and is a rockstar.
• Excellent customer service skills are a must.
• Bilingual.
• Very bubbly personality.
• A team player who’s ready to contribute to our fun and friendly office environment.
• A background check is required, and excellent references are a must.

Responsibilities

• Coordinate and manage patient appointments, ensuring optimal use of time and resources.
• Confirm appointments and manage any changes or cancellations.
• Greet patients warmly, check them in and out, and assist with any questions or concerns they may have.
• Provide excellent customer service at all times.
• Answer incoming calls promptly and professionally, address inquiries, and handle appointment bookings and rescheduling.
• Accurately enter and update patient information in our database.
• Maintain organized and current patient records.
• Verify patient insurance details and assist with any related questions or concerns.
• Collaborate with dental assistants, hygienists, and dentists to ensure smooth patient flow and effective communication within the office.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed