Entry Level Medical Sales
About The Position
The Patient Care Representative position will report to the Sales Manager. This position is responsible for coordinating and processing information and documentation needed to obtain DME for patients. Support to Sales Reps, up to two (2) at a time Acts as a liaison between the company, the patient, referral sources, and insurance companies Patient communication- introducing patient to the company and the process for obtaining equipment Collecting any insurance information needed from the patient Coordinate with patient to schedule a face-to-face evaluation with patient's physician if required Prepare and send all documentation required to the physician Receive proper documentation from prescribing physician and send in for approval Keep Sales Rep up to date with the statue of each patient's order and any other necessary information Explain equipment, insurance coverage, and possible payment options to the patient prior to delivery
Requirements
- Bachelor's degree
- Intermediate computer skills
- Exceptional interpersonal skills with ability to develop relationships
- Ability to maintain confidentiality
- Excellent verbal and written communication skills
- Ability to work independently, be detail oriented, and organized
- Minimum 2 - years of administrative support experience
Responsibilities
- Support to Sales Reps, up to two (2) at a time
- Acts as a liaison between the company, the patient, referral sources, and insurance companies
- Patient communication- introducing patient to the company and the process for obtaining equipment
- Collecting any insurance information needed from the patient
- Coordinate with patient to schedule a face-to-face evaluation with patient's physician if required
- Prepare and send all documentation required to the physician
- Receive proper documentation from prescribing physician and send in for approval
- Keep Sales Rep up to date with the statue of each patient's order and any other necessary information
- Explain equipment, insurance coverage, and possible payment options to the patient prior to delivery
Benefits
- health, dental, and vision benefits plus HSA incentives
- 401 (k) match with personal finance seminars and one-on-one assistance
- Tuition Reimbursement
- Training and Orientation at our Headquarters in Indianapolis
- Mentorship Onboarding Program
- Employee Recognition Program
- Leadership Development Program
- Health and well-being initiatives through our Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
