Patient Care Representative
Sentara Hospitals•Charlottesville, VA
•Onsite
About The Position
SMG Blue Ridge Internal Medicine in Charlottesville, VA is hiring a Patient Care Representative. This role is responsible for the registration process of new and current patients at the site. Primary responsibility will focus on completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. The role also involves answering telephone calls and greeting all patients and visitors.
Requirements
- HS Diploma
- Customer service experience preferred
Responsibilities
- Complete registration process for new and current patients.
- Perform check-in and check-out functions.
- Collect co-pays.
- Schedule appointments.
- Handle requests for medical records.
- Answer telephone calls.
- Greet patients and visitors.
Benefits
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Reimbursement for certifications and free access to complete CEUs and professional development
- Pet Insurance
- Legal Resources Plan
- Annual discretionary bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
