Patient Care Representative

Sentara Hospitals • Charlottesville, VA

10d • Onsite

About The Position

SMG Blue Ridge Internal Medicine in Charlottesville, VA is hiring a Patient Care Representative. The Patient Care Representative is responsible for the registration process of new and current patients at the site. Completes check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greet all patients and visitors with a smile. Must have the ability to communicate with insurance carriers and discharge planners in a professional manner. Must be enthusiastic and energetic.

Requirements

• High School Diploma or equivalent REQUIRED
• Prior front desk experience preferred

Responsibilities

• Responsible for registration process of new and current patients at the site.
• Completes check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records.
• Answers telephone calls and greet all patients and visitors with a smile.
• Communicate with insurance carriers and discharge planners in a professional manner.

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Annual discretionary bonus if established system and employee eligibility criteria is met.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED