Patient Care Representative
Sentara Health•Waynesboro, VA
•Onsite
About The Position
Sentara Waynesboro Internal Medicine and Primary Care is now hiring a full time Patient Care Representative. This role is responsible for the registration process of new and current patients at the site. Primary responsibility will focus on completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. The Patient Care Representative also answers telephone calls and greets all patients and visitors.
Requirements
- High School Diploma
Nice To Haves
- Customer service experience
Responsibilities
- Responsible for registration process of new and current patients at the site.
- Completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records.
- Answers telephone calls and greets all patients and visitors.
Benefits
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Reimbursement for certifications and free access to complete CEUs and professional development
- Pet Insurance
- Legal Resources Plan
- Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
