About The Position

The Patient Care Partner provides direct patient care in the Emergency Department, performs hourly patient rounds, and supports patient safety, comfort, and daily activities. The role includes monitoring patients, performing vital signs and other clinical tasks, assisting with minor treatments and post-mortem care, and maintaining examination rooms and patient belongings. The Patient Care Partner also assists with patient transport, examinations, nourishment, and searches, while interacting professionally and courteously with patients, families, hospital staff, and the broader community.

Requirements

  • High school diploma or equivalent.
  • American Heart Association BLS certification required.
  • Registered EKG certification required.
  • Phlebotomy certification required.
  • Ability to lift and/or push 50 pounds or more.
  • Computer literacy.
  • Good organizational skills.
  • Good oral and written communication skills.
  • Good interpersonal skills.
  • Ability to speak, read, and write English to the extent required by the position.
  • Ability to plan and use time-management skills.

Nice To Haves

  • Medical Assistant, Patient Care Technician, or EMT training preferred.

Responsibilities

  • Complete hourly patient rounds, ask whether patients need anything, and introduce oneself and explain the reason for each visit.
  • Assist with orientation of new PCPs as requested.
  • Follow departmental policies and procedures and maintain quality assurance, safety, environmental, and infection-control standards.
  • Provide direct patient care, including obtaining vital signs, pulse oximetry, EKGs, and phlebotomy; undressing patients; placing cardiac monitors; and assisting with activities of daily living.
  • Perform safety and constant one-to-one observations of selected patients.
  • Provide directed minor treatments, including dressings, ace bandages, slings, and hot or cold packs.
  • Provide post-mortem care.
  • Set up, stock, and maintain examination rooms, including checking supply expiration dates.
  • Inventory patients’ belongings and valuables and place them in appropriate storage areas.
  • Assist with, escort, and transport patients; chaperone examinations; and obtain and provide nourishment.
  • Interact professionally, courteously, and respectfully with patients, families, significant others, hospital staff, and the extended community.
  • Assist with patient searches.
  • Perform other duties as assigned.

Benefits

  • Competitive medical, dental, and vision plans.
  • Generous time-off policy, including vacation days, personal time, sick leave, and nine paid holidays.
  • Tuition reimbursement.
  • Continuing education programs.
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