About The Position

Bergen New Bridge Medical Center is hiring a Patient Care Partner to provide direct care and support to patients in the Emergency Department. The role includes hourly patient rounding, introducing oneself and explaining the reason for each patient interaction, and performing patient observations, including safety and constant one-to-one observation of selected patients. The position also provides direct care such as vital signs, pulse oximetry, EKGs, phlebotomy, assisting with activities of daily living, and minor treatments as directed. The Patient Care Partner helps maintain and stock examination rooms, checks supply expiration dates, records and stores patient belongings, assists with patient transport and examinations, and provides nourishment. The employee is expected to follow departmental, quality assurance, safety, environmental, and infection control policies and standards, and to interact professionally and respectfully with patients, families, hospital staff, and the community. The role may include other assigned duties, including assisting with patient searches. This is a full-time evening-shift position, scheduled from 3:00 p.m. to 3:00 a.m. The stated pay is $21.00 per hour, with salary commensurate with experience within the posted range.

Requirements

  • High school diploma or equivalent.
  • American Heart Association BLS certification required.
  • Registered EKG certification required.
  • Phlebotomy certification required.
  • Ability to lift and/or push 50 pounds or more.
  • Ability to plan and use time-management skills.
  • Computer literacy.
  • Good organizational skills.
  • Good oral and written communication skills.
  • Good interpersonal skills.
  • Ability to speak, read, and write English to the extent required by the position.

Nice To Haves

  • Medical Assistant, Patient Care Technician, or EMT training preferred.

Responsibilities

  • Round on patients every hour, ask whether they are okay, and inquire whether anything can be done for them.
  • Introduce oneself, including title, and state the reason for each patient visit or communication.
  • Assist with orientation of new PCPs as requested.
  • Follow departmental policies and procedures, objectives, quality assurance programs, and safety, environmental, and infection control standards.
  • Provide direct patient care, including vital signs, pulse oximetry, EKGs, phlebotomy, undressing patients, placing cardiac monitors, and assisting with activities of daily living.
  • Observe selected patients for safety, including constant or one-to-one observation.
  • Provide directed minor treatments, including dressings, ace bandages, slings, and hot or ice packs.
  • Provide post-mortem care.
  • Set up, stock, and maintain examination rooms, including checking supply expiration dates.
  • Inventory patients’ belongings and valuables and place them in appropriate storage areas.
  • Assist with, escort, and transport patients.
  • Chaperone patient examinations.
  • Obtain and provide nourishment for patients.
  • Maintain a professional, courteous, respectful, tactful, and patient attitude when interacting with patients, families, significant others, hospital staff, and the extended community.
  • Assist with patient searches.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision plans.
  • Generous time-off policy with vacation days, personal time, and sick leave.
  • Nine paid holidays.
  • Tuition reimbursement.
  • Continuing education programs.
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