Patient Care Navigator | Part-time (Salinas)

Harvest Healthcare•Salinas, CA

9d•Hybrid

About The Position

Harvest Healthcare Solutions is hiring a part-time Patient Care Navigator to work in collaboration with Care Coordinators, Community Health Workers, Program Directors and health care providers in Monterey County and surrounding areas. This position requires fluency in both English and Spanish (spoken and written) to effectively communicate with clients, vendors, and team members. The Patient Care Navigator provides telephonic and field-based care navigation services to clients enrolled in the CALAIM Enhanced Care Management and Community Support Program. This role builds strong relationships with clients to help them stay engaged in medical care. Patient Care Navigators are committed to removing the client’s barriers to better healthcare resources and services within their area. This position is Part-Time and requires community outreach from Monterey to Salinas. Candidate MUST reside in Monterey County and be bilingual in both Spanish and English. This position does require working in office (Salinas) 2 days per week as a requirement.

Requirements

Fluency in both English and Spanish (spoken and written).
Reside in Monterey County.
Prior work experience within the homelessness, domestic violence, or substance abuse communities as a resource for assistance.
Ability to establish and maintain personal and professional boundaries while successfully providing supportive services.
Ability to assess for and make appropriate referrals for any identified mental health or psychosocial problems.
Ability to maintain client case records in a clear and concise manner in database.
Ability to speak fluently in both Spanish and English.
Valid California driver’s license.
Meet the State’s automobile insurability requirement.
Pass a DOJ criminal background check.
1 year of Community Outreach experience.

Nice To Haves

Associates or bachelor’s in social or human services preferred.
Willingness to travel 25%.

Responsibilities

Provide telephonic and field-based care navigation services to clients enrolled in the CALAIM Enhanced Care Management and Community Support Program.
Build strong relationships with clients to help them stay engaged in medical care.
Remove client barriers to better healthcare resources and services.
Conduct telephonic and field-based outreach to engage clients in the care management program.
Establish and maintain personal and professional boundaries while successfully providing supportive services.
Establish close relationships with partners and serve as a point of contact for patients.
Provide health education to patients to promote self-management.
Communicate with Care Team members on a routine basis to support care delivery for patients.
Identify and connect patients to resources for all clients to overcome barriers to care, such as transportation, housing, food, and other social service resources.
Schedule and attend primary care physician appointments to review and update care plans with the Care Team.
Assess for and make appropriate referrals for any identified mental health or psychosocial problems.
Maintain client case records in a clear and concise manner in a database.