Patient Care Manager

Urrly•McAllen, TX

4d•Onsite

About The Position

This role is for an experienced hospice RN leader who wants to support clinicians, protect care quality, and make a real difference for patients and families. The work is deeply personal, emotionally demanding, and incredibly meaningful. The best hospice clinicians do not just manage care plans — they walk into some of the hardest moments a family will ever face and bring calm, dignity, clarity, and comfort. We are looking for a Patient Care Manager who understands that responsibility and is ready to lead a clinical team with heart, structure, and accountability. This is an opportunity for an experienced hospice RN leader who wants more than another management title. You will help shape the standard of care for patients and families, support nurses who are carrying emotionally heavy work, and create the kind of clinical environment where people feel backed up, respected, and proud of the care they deliver. In hospice, great leadership changes everything. A strong Patient Care Manager helps prevent burnout, improves communication, keeps care moving, and makes sure clinicians are not left feeling like they are carrying the weight alone. Your team will look to you for direction, encouragement, problem-solving, and the steady presence needed when the day gets complicated. If you have ever wished hospice teams had stronger support, clearer expectations, better follow-through, and leadership that truly understands the field — this is the kind of role where you can help build that.

Requirements

Active RN license
Prior hospice experience
Excellent leadership skills
Strong communication, organization, and follow-through
Ability to lead with both compassion and accountability
Comfort managing clinical priorities in a fast-moving environment
A genuine commitment to patient-centered end-of-life care

Nice To Haves

Experience with Homecare Homebase (HCHB)

Responsibilities

Lead day-to-day patient care operations for the hospice clinical team.
Support, coach, and hold clinical staff accountable with professionalism and compassion.
Help ensure patients and families receive timely, coordinated, high-quality care.
Partner with the interdisciplinary team to keep communication clear and care plans aligned.
Monitor clinical documentation, compliance, quality standards, and follow-through.
Help solve patient, family, and staff concerns with urgency and good judgment.
Support onboarding, development, performance, and productivity for clinical team members.
Create a culture where clinicians feel supported, expectations are clear, and patient care comes first.
Identify opportunities to improve workflows, communication, and the overall care experience.